Hotel-Etage Apfelrot

テルメエルディングに行くには最適な立地で、 メルメエルディングの割引待遇もありました。 近くにはスーパーもあって便利でした！

Bugs As soon as we arrived at the room we noticed bugs in the curtains. There were dozens of them and it was clear that the cleaner or anyone else had done nothing to them. We had to move them out of the windows ourselves one by one. After this we also had to check the bed mattresses etc for other bugs. We slept very badly because of this. We had an early wake up call for a flight in the morning.

Our room faced the street which didn't look busy until We Went to sleep. Room was lovely.

We had been traveling around Germany and this was the last place we stayed at prior to our flight back home the next day. Check in was a little confusing as the check in desk is in a whole other building about 3-4 minutes away. once we checked in, we were very happy with the amenities and cleanliness of the property. All of that quickly changed as when we got to the room, it was hot and stuffy. we opened the windows and quickly got bombarded with bugs coming in the room. once we got that under control, we decided to take showers to get ready for our trip home. I went first, and the shower flooded the bathroom floor. when my husband went to shower, the shower not only wasn't draining, it again, flooded the bathroom floor and then we lost all water. there are signs to not flush anything other than toilet paper in the toilet as the system was sensitive. We did not flush anything in the toilet, and when the water turned off in the middle of my husbands shower, he checked the toilet and tried to flush it and it immediately rose all the way to the top. so now, we had no water, a flooded bathroom, and an almost overflowing toilet. I called the number, and the very gracious lady came right away and was able to clean everything up. we felt so bad that she had to deal with it, but after reading some reviews, learned that this was not the first time guests had flooded bathrooms. She was extremely nice and so apologetic. this would be a great stay once all of the plumbing gets fixed.

The check in process was unexpected and not very smooth. And their wifi is absolutely terrible. when you tried and call about a password no one picked up or returned your messages. I won't be coming back.

The room vas very clean, spacious and comfortable. The lady at the front desk was so nice and helpful.