Lough Erne Resort

We recently stayed at the Lough Erne Resort in one of the 3 bedroom lodges, to celebrate family birthdays. On arrival, it was a lovely surprise to find some birthday chocolates and a personalized note in our lodge, such a thoughtful touch. The newly renovated lodge was beautiful and all 3 bedrooms were extremely spacious and well appointed, with luxurious bedding, furniture, tv and Nespresso machine. The colour scheme of soft greens and creams is very calming and restful. It was so tranquil to sit in the comfy armchairs and enjoy a coffee, whilst watching the sunlight glisten over the lake. The Collop Walk, surrounding the hotel, is ideal for a stroll around the lake and best enjoyed in the evening when the golfing has finished for the day. Lodge guests have full access to the hotel itself and the library, which is 'hidden' beside the spa, was our favourite spot in the hotel to relax and enjoy reading the complimentary newspapers or a good book. All the staff throughout the resort were very friendly and helpful, the few small issues we had, were resolved very quickly. Overall a fantastic stay which exceeded our expectations.

We loved our stay at Lough Erne. A beautiful hotel in beautiful countryside, superb facilities, wonderful staff. The food at Catalina restaurant was excellent. Everyone we came in contact with was charming and helpful. We can’t wait to come back! (Big shout out to Neville who was so kind and helpful.)

For a five star hotel our experience was definitely not 5 star material. Dirty glasses in our room, stained robe, I dropped my towel near the bed and when I lifted it a pretzel (from previous guest) had stuck to it. Waited 25 mins for 2 drinks in an empty bar. We did have the Thai targeted treat massage which was brilliant - the spa was decent enough! Went into Enniskillen for dinner. Came back to hotel and decided we would go get a dessert - waited 40 mins for it. Then came down for breakfast following morning, (dirty napkin laid out for me), there was a buffet which my partner had but as there was another menu for food we both ordered the Eggs Benedict at about 10.40. Sat waiting for this until 11.30, we were the last table left and they started clearing up the tables around us so I asked the lady if our food was coming or we had been forgot about. It seemed we had been forgot about and after waiting an hour we gave up and went back to the room as we had to check out at 12. They did try to make amends by bringing the breakfast to our room over 1hr after we ordered it and gave us late checkout even though we just wanted to leave at this point. Don’t get me wrong, the staff were very pleasant however service is very slow especially for the prices you pay. Location is also lovely. I am actually very easily pleased and would usually overlook a lot of these things had I been at a lower starred hotel (kind of a “you get what you pay for” sort of thing) - however I think there was too many cons for it being a 5 star hotel, can’t imagine we will be back in a hurry.

This was very enjoyable and very relaxing in a Lakeview room. I would thoroughly recommend this Hotel .

We went to Castlehume golf course restaurant. Inital reaction how drab and boring. To start, we were the only people there. The waitress was extremely pleasant and nice Once we were settled, we got drinks we got menu. Extremely limited. I got a chicken burger and fries very unmaginative The desert was cheesecake, which was nice and light. We wanted coffee latte and Cappuccino. The machine was broken.!! We went to the ladies' restroom. Pokey and dated. My toilet door couldn't be shut. I wouldn't go again. I would have give. It two stars only for the waitress. I thought I might have done it just as well in McDonalds without price tag. Definitely not 5 stars.

Really lovely staff, terrific food and idyllic surroundings. Stayed in one of the lodges which was perfect design and size for family. However it was in need of a bit of TLC. Doors didn't open or shut, tiles broken in bathroom, wooden floors and worksurfaces badly damaged. Very clean and nothing that really impacted us, but well below the standards you would expect or that other rival hotels are offering. Pool area, changing rooms, sauna etc also feel very far below the level you would now get elsewhere. Needs a refresh - but yet I'd be keen to go back once its had a bit of spruce up as the staff were top drawer