Lusty BEG Island

I took my family for dinner & arrived by boat The island & facilities are amazing but the service was so slow it took over 2 hours to get 2 courses & with two babies was very difficult The staff felt this was acceptable & argued with me there was no issue even though st the stage a complained it was over s hour after finishing out starter

We had a really lovely , relaxing stay on the Island , enjoying the self catering lodges Although we ate at the restaurant as the food was such good value and so tasty . Myself and mum had a lovely treatment in the spa on the island . The staff , Shannon , Faye and Chloe were fantastic , we left feeling so pampered and refreshed! We will be back !

I booked to stay at the Lusty Beg cabins to celebrate my 50th birthday and our 20th wedding anniversary only to be left let down and extremely disappointed. The cabin, to use a Northern Irish term was bogging! Cobwebs everywhere, floor not cleaned for weeks and cracks in the bathroom tiles that you could reminisce of the Grand Canyon. When we had our meal I was accused of telling lies by the manager. The problem with this hotel is that it is run by employees that are young, completely inexperienced, lack customer service and decorum. My wife emailed the manager directly and as I type, he has not even had the decency to acknowledge her email. Really let down on such a significant time in both our lives. Never again. My advice, do yourself a favour drive a further four miles down the road to Rossharbour. You won’t be disappointed.

Ciaran Wilson 2/5 2 minutes ago on Google - from constantly creaking floorboards to paper thin walls, the rooms are too noisy for lite sleepers - guests dogs left unaccompanied in rooms, so barking anxiously, despite resort policy not to leave pets unaccompanied - WiFi constantly dropping so no television to drown out external sounds - 5am fire alarm going off and fire door closure mechanism breaking resulting in only being able to open our exit door ajar to leave the premises - yogurts offered at breakfast out of date over a week - an unnecessary and unprovoked altercation with another guest due to them being called back to they're room because they're dogs left unattended and barking throughout the night, resulting in use having to leave the island in the middle of the night due to verbal and physical threatening behaviour - management's unprofessional and unhelpful response to the above issues when contacted via email. Initially offered a voucher for a nights stay, then rolled back to an insulting reduced offer even though we lost our on a 200e nights accommodation. - I would not recommend staying here, there is plenty of alternative and better ran accommodation elsewhere.

This was our second time here at this wonderful Establishment, It was every bit as good as the first so we will defiantly return again. You are made feel so welcome from the minute you set upon its shore. All the staff are so customer focused a special mention to Ally who checked us in at reception & Shannon in the spa they were Excellent. The rooms,the food are second to none. The place is kept so clean it is a credit to all involved. There is so much to do with walks all the activities that you can take part in & also a great spa. The outdoor hot tubs are well wort a visit.

Beware! We stayed at lusty beg for our second time in a few months on Friday the 7th of march. We went to get on to the ferry across and was directed on by the ferry operator. My car front bumper was damaged whilst getting on, the car following behind me had to stop as there car bumper was also hitting the ramp. The operator told them to go back and they ended up parking there car on the opposite side of the island all weekend. The ferry operator then took us over and left this other couple standing with there stuff. When I got over I made the staff aware straight away the damage to my car and sent them pictures via email. The staff on reception as me what I wanted to do and I said I will leave it with you. I asked the following day for an update and there was nothing. And on Sunday when checking out I asked again had A meeting with the manager mark. He said the operator told him he knew of no issue and the reason the car behind me stopped was because it was lowered. Luckily during this meeting the other couple where checking out and I got them to sit in with us and give us there account, they told mark that there bumper would have been damaged had they not got out and checked and reverse back, the cameras on the far side are too far away and there are no cameras on the boat. A week on from me contacting for an update mark has stated they will not be liable and I have to pay for it myself, so anyway travelling over be well aware. I will be taking legal action through small claims court, and I will not step foot back at lusty beg!