Vieraskäyttäjä
14. helmikuuta 2025
Absolutely terrible experience, paid over the odds in comparison to far more superior hotels in the area ,for what we thought would be a lovely stay in a beautiful house for valentines .How wrong can you be? Arrived to a “ crematorium “atmosphere, no guests, no atmosphere,shabby decrepit decor ,and no bar despite being advertised -so we went straight to bed at 8 O Clock.The entire place needs major work, the house was probably once beautiful but now is just rundown and no amount of candles can disquise that. Plugs weren’t working in our room ,” clean”towel in our room had a clump of thick black hair in it and the lift was shabby and dirty and reflective of the rest of the hotel.Breakfast was unappetising and mostly cold.Told receptionist on the way out we were deducting 30 Euro due to the various issues and we still over paid at that. In fairness she apologised ,but was waiting on her manager to show up- presumably she did because the 30 Euro has been removed from our account in spite of the issues- customer service is clearly non existent too.Don’t be fooled as we were by nice photos and clever marketing, all they were short of was Jack Nicholson and a set of twins a la “ The Shinning”- Do yourself a favour and AVOID 😡
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