The Inn at English Harbour

I stayed with my family in March 2025. There was a problem with our room and there were no other rooms available, so we had to check out early and fly back to the US. The GM Fabio Giorgi promised me a refund of 420,000 Hilton points on March 10. He shook my hand and looked me in the eye and said that he couldn't do it but his office manager, Sherma Henry, could do it when she returned from vacation. I've made 13 phone calls and sent over 20 emails to try and get my points back, but Sherma/Fabio have not made it right. They say they can't issue a refund and Hilton has to do it. Hilton says the hotel has to do it. I've even done 3 phone calls with Hilton Guest Assistance and the hotel on a 3-way call and it is still not resolved.

Had a week at the Inn in May 2025. Lovely hotel and food and the staff were very attentive and friendly. Would stay again if we come back to Antigua.

With its lovely beach, rooms, great service, and a variety of food options this is the perfect place to have a relaxing holiday.

We are very impressed with the resort and the staff. Everyone is friendly. The views, food, beach and room were beyond our expectations.

People were so friendly Stacey was so sweet

The Inn is as good as it gets for a stylish, boutique Caribbean hotel, with the majority of its guests of a certain age, with a sprinkling of younger Americans and maybe some honeymoon couples. Our Junior suite was pretty good, white, light and airy, with discreet housekeeping, a Nespresso machine, but bring your own favourite capsules…. and I took the precaution of requesting a machine before arrival) and an iron and board on request to freshen up clothes. A nice touch was complimentary vacuum flasks to fill up with cold filtered water from various locations. The tap water is totally drinkable, so I was amazed that, apart from breakfast, the only table water was imported still or sparkling at a price reflecting the air miles, storage and recycling costs. I can understand the sale of sparkling water, but not to make tap or filter water available seems a shame for a clearly environmentally concerned operator…… if the Ritz in London can do it….. We enjoyed the food, a high standard, we’ ll really miss the lobster, and the willingness to ta produce off menu items, such as gazpacho. We were on an interesting meal plan of breakfast, tea and dinner, but no drinks (not even water….!), which meant we could go out to Nelson’s Harbour for luncn, not for any better food, but for a chance to see some quite amazing floating boy’s toys, and soak in a bit of history. Activity on the tennis court was sadly lacking for us, and the only sailing activity was 2 Lasers. Vern, who ran the very efficient shuttle to Nelson’s Harbour, warned me that the wind in the bay was flakey, and I duly managed to capsize , but he helped me back up, all that was damaged was my pride. I had been told that there was a Sunfish, but apparently it was not available, and given the unreliable breeze, a small Hobie would be a far better option than the Lasers, plus something else more stable. Moving on, Reception was professional and vey pleasant, and the shuttle from the rooms up to the Terrace for dinner was pretty reliable. In fact just about everyone seemed to be enjoying making our stay a memorable experience. In summary, we had a great 10 day holiday, the location is superb, most people will not be disappointed if they are looking for style, comfort and atmosphere, as good as anywhere in the Caribbean.