Hampton Inn & Suites Dayton-Airport

TL;DR: I don't think it's up to Hampton Inn standards - much less Hilton standards, and not worth it for the money it cost for a night. I won't be staying here again. First, the good: The staff was very friendly. Bed and sheets were clean with no signs of creepy-crawlies, and it was comfortable. Towels were clean, thick, and abundant. Shower was hot and strong, all the soaps and shampoos were full. Toilet and sink were in great shape and very clean. Air conditioning worked great. Breakfast was good and the dining areas were clean. Coffee was good. The not so good: The place is generally dirty and run-down. The bathroom floor was sticky, and so was the carpet! Dirt in the corners of the bathroom. Shower doors are well past needing replacement. Furniture is stained and a bit rough. The dust and dirt on the bracket holding up the outlet/USB plug box on the night stand was thick. Lampshades and light bulbs were fuzzy with dust. Elevator carpets were visibly filthy. The hallways on all floors were hot and stuffy. The hall A/C's were not running, I checked on all floors. They must have them turned off or they are all broken. Clearly there is a lot of deferred maintenance and no accountability for cleaning. This is not up to Hilton's even economy-brand standards. The not-so-good-but-not-really-their-fault: The highway noise is loud, and doesn't let up until well past midnight. I was on the top floor away facing away from the highway and it was still loud. If that bothers you, bring high-quality earplugs. I always do and used them, so I slept like a rock. I don't think it was that loud when they built the hotel decades ago. There are good things here, but really needs love, a DEEP cleaning, and attention to detail before it's worth the stay.

I selected the hotel because of airport shuttle/pickup service. Due to flight delay, I arrived at Dayton airport pass midnight and thinking that it would be a challenge to get to the hotel. I called the front desk and in less than 5 minutes, a complimentary Lyft XL arrived to pick me up. The next morning, I was also able to use the shuttle back to the airport. The airport shuttle was a big plus! I found the front desk staff to be friendly and helpful. The property is a bit dated, but the room was functional and clean. It was good for a short stay. Breakfast was as expected for a Hampton Inn.

Transportation to the airport and free parking to do that.

The staff are very friendly and welcoming. Maintenance man fixed my tv and was happy to help. Very good stay. I will return next time I’m in Dayton.

Some Misses Check-in was quick and efficient. Decor is modern, beds are comfortable. We couldn't figure out how to work one critical element of the TV remote, and the desk clerk, although she tried to help, did not know how to work it. Nothing in the room or online helped, either. We booked a king studio, looking for a space where the late-to-bed partner would not bother the early-to-bed one. We did not realize that the sink area is in the BEDroom, not the bathroom, area, with bright overhead lighting. Also, the mirrored closet opposite the bathroom door is very confusing; we left it open so we wouldn't bang into it by accident. We didn't stay for breakfast the next morning, other than to grab coffee for the road. Unfortunately, the "dark roast" coffee urn was empty, and the "light roast" seemed to have nothing to do with the roast: it was just very weakly brewed coffee -- bleah.

This hotel is "on the list" for an upgrade which it desperately needs. In addition to being very old, with most of the room furniture scratched and dented, it also wasn't cleaned well. The room frig was dirty and crumbs were left on chairs and tables. Really bad for a not inexpensive Hampton Inn.