Emeishan Gelaiya Resort

Спасибо за хорошее время в вашем отеле. В номере было комфортно, чисто и по домашнему уютно.

服務很好，辦理入住以後有管家開擺渡車送我們到房間，還有入住水果，晚上也有好喝的銀耳湯，房間很乾凈，泡温泉水質乾淨，早餐也不錯，很豐富！

其實就是一個養老社區改的，但是床品還是不錯的。小區很安靜，停車也比較方便

已經住了幾次，每次訂的房型都不一樣，很滿意，非常適合家人出行放鬆，下午茶、飲料、房間零食，無限次温泉，這幾年感受的是服務品質一直不減，房間乾淨房型多樣化，以後來還會選擇。

Very nice service and happy with hot spring, saw a beautiful flowers too.

It is a bit run down but it suits your needs. I was on the 4th floor and didn't find it that nice in the sense that a mosquito still flew in and bit me during the night (you could hear it in the room). And because there's no solid wall separating you from the living room (there's just a shelf), there wasn't any way to effectively shut the mosquito out. The night porridge also came with a piece of hair in it so from that point on, I stopped asking for the nighttime porridge. The staff are not that nice and are actually quite rude. For example, the lady who made my milk tea and most of the front-desk staff with the exception of one. I have to shout out the shuttle driver; he was so incredibly friendly and really made me feel welcome, while everyone else made me feel like a hassle. My Chinese isn't that great but I try my best, and the lady who made the free milk tea acted like a burden when I asked her to repeat things and didn't even bother explaining what it was. They are not that friendly over WeChat either compared to other hotels I've stayed at. Again, I have to shout out the shuttle driver. I never got his name but he was so cheerful and nice. He also helped unclog the toilet several times; not sure if there was some kind of plumbing issue but it clogged almost every single time and so I unfortunately called him a lot. But he was so patient and helpful every single time and he is the highlight of my stay. Everyone else should adopt his attitude rather than being cold over the WeChat customer service support chat, or basically shouting at you because you are having trouble understanding the free milk tea options.