Hongzhushan Hotel arvostelua

Histrionic hotel with beautiful lake/park, friendly staff, good breakfast! We can imagine this was a five-star hotel 20 years ago. Unfortunately, the room amenities seem outdated; the furniture and appliances are old and damaged, and the carpets are worn and filthy. We checked in building 5, in our rooms the mattress was old, very thin & You can feel the prickly springs inside the mattress.. We couldn't sleep at all the first night, and it wasn't until the staff upgraded our rooms twice that we were able to sleep on the standard hotel mattresses. As a five-star hotel, old and broken facilities can be excused as "nostalgia," but at the very least, guests should be provided with comfortable mattresses and a clean environment. There are other things I don't want to mention here, because these problems aren't the house keeping staff's fault, but rather the responsibility of the hotel management. Finally, I want to thank the housekeeping supervisor/manager who upgraded our rooms; they were very patient and even thoughtfully brought us fruit.