Centauria Lake Resort

Wir wurden mit Saft und Tüchern empfangen. Wlan war etwas schwach in den Zimmern. Wir hatten einen schönen Blick auf den See. Das Essen war gut und das Personal sehr nett. Die Anlage mit Pool ist hübsch. Auch im Restaurant hat man einen schönen Seeblick.

Schlechtestes Hotel auf unserer Rundreise. Schmutzig und ungepflegt. Zum Frühstück gibt’s nur Nescafé-Tütchen oder Teebeutel. Das Essen - sowohl Abendbuffet wie auch das Frühstück sind nicht gut. Föhn wurde mit Klebeband geflickt. Das Personal ist sehr freundlich.

We stayed one night (HB) after we attended a family wedding. The reception hall is beautiful, the location of the hotel is amazing and the outdoors are very well maintained. Pool is great too. Even the food at the wedding was quiet nice. Dinner buffet was very good. Now for the cons: we stayed in a 2 bedroom Villa (Nelum) and it was just so terrible. Bathroom drains did not work. AC malfunctioned. It’s either switch it off or keep it at the same temp. Had to call engineering at night. The rooms were clearly not cleaned well before we arrived. The smell coming from the shower area was pungent. Breakfast buffet was not that good. Potatoes were raw and chicken curry was still cold and felt like it was straight from the freezer. None of the staff had the courtesy to greet any of us with a simple smile or just pleasantries. Only the girl at the front desk and one older gentleman at the restaurant was friendly. Rest of the staff looked like zombies walking around forced to work there. I asked where the restaurant is and one person stretched his arm and literally said “there”! 🤦🏽‍♀️ it’s a mess to be honest. Even the staff that were at the homecoming function we attended were so dead and acted like they couldn’t wait to get out of there. Not a single pleasant person to be found. It’s a shame because the property is beautiful, location is next level. All you need is a good set of mangers to get things going and get your staff trained to work in hospitality. Do the change if you can because it’s a waste of a good location.