The Pinnacle Ella

Firstly we would like to thank the staff who work at this hotel and provided excellent and professional service to us at all times during our stay. Mr Shammika (manager) Natinda (reception) and Kearth (restaurant). The hotel is located in the mountainside in Ella. The views are spectacular. If you dine in the hotel restaurant you can relax while viewing the beautiful Sri Lankan countryside and the nearby waterfall. The hotel is near the railway line which leads to the Nine Arches. The breakfast menu was very varied and could be pre booked the night before for a set time and menu. Nothing was too much trouble. The room was comfortable and clean , however some of the furnishings require some small upgrades.

Steil am Berg gelegen mit tollem Ausblick, ruhig mit sehr gutem Service und gutem Frühstück. Wir hatten ein großes Zimmer. Nähe zum Zentrum. Insgesamt waren wir sehr zufrieden. Das Hotel liegt nahe an den Bahngleisen, was aber nicht gestört hat.

A wonderful experience from check-in to check out. The staff were wonderful and the hotel facilities and location and views were amazing. The staff in reception were so helpful and guided us on things to do and not do. The rooms were spacious and clean. I would not hesitate in recommending this to family and friends.

We stayed here as part of our trip via Rickshaw Travel/Heritage expediciones for 2 nights. Our room was big and had a balcony with an amazing view. Staff were generally friendly and kindly offered to do an early breakfast on our last morning. Food was reasonable and lots of it!

A lovely hotel with the best view from a dining room that I have ever had - and I have travelled quite a lot! Every breakfast was a real pleasure! Well appointed rooms, very friendly and helpful staff. It is outside the main part of Ella, so it’s quiet - but a short walk in to town along the railway (much quicker than the road). There are not many trains, and they are slow, so it’s safe to walk along the tracks.

Amazing place to stay in Ella! The views from the terrace and rooms are amazing, and from the infinity pool! The rooms we had were incredibly spacious (but there were different size ones). The staff were friendly and very helpful. Easy walk into town, but down a steep hill or along the railway track (or you can get a tuktuk).