Vieraskäyttäjä
5. lokakuuta 2024
This hotel trades off the views which are undoubtedly quite lovely. My room was clean, and bed very comfortable. Overall, this is all very acceptable and the staff are excessively helpful and attentive which can't be faulted. The location is very good albeit up a steep hill from the main street thronging with restaurants. There are some challenges that would, otherwise, make this a luxury experience... selecting TV channels on the two remotes is clunky; there is no chair in the room other than a beanbag, so lounging on the bed is the only option; there's no luggage stand, so leaving open luggage on the floor is not ideal with occasional creepy crawlies around; the light switch is not within reach of the bed; the hot water for the shower never gets beyond tepid which is ok given the hot weather; shower gel and soap is limited to one small plastic bottle and a tiny hand soap which doesn't compare to modern luxury hotels offering refillable shower and hand gel; drinking water is limited to two small bottles during your stay unless you ask for more (they are very accommodating). So, while this independent hotel is lovely and welcoming, and a cut above most local options in Ella, it's not quite a polished luxury experience if that's what you're expecting. Overall I'd recommend Hotel Onrock as a great Ella option though.
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