Country Inn & Suites by Radisson, Elk Grove Village/Itasca

房間很大，兩張Queen size的雙人床睡很舒服，只是其中一幅牆壁上有些黑色霉漬。有免費早餐，雖然選擇不多。

I booked Country Inn & Suites specifically for the Park & Fly program. When we arrived to leave our car and catch our flight, there was no shuttle available at our scheduled 8:00 p.m. time, so the hotel provided a taxi voucher. I double-checked with the front desk about our return — we were landing after 10:00 p.m., when their shuttle ends — and I was assured it wouldn’t be a problem and we’d be given a taxi voucher again. I was given the hotel’s number and told to call upon arrival. When we landed and called, we were told no shuttle, no voucher, and nothing could be done. We had to pay for our own taxi. I explained what had been promised, but the staff refused to honor it. The next morning, I was told the manager (Calene Echevarria) was “sick” and no other manager was available. I requested a call back within 48 hours. It’s now been over three days — no call, no follow-up, no accountability. If I had been given accurate information, I would have booked another hotel and avoided the inconvenience after a 26-hour trip. They did not honor what was promised, and the lack of response from management is unacceptable. 1 star. Would not recommend for Park & Fly.

Very nice rooms. Breakfast was good. Very clean. Courteous staff.

It is great to be. Good value for money. Needs to improve breakfast a little

Very comfortable staff was nice easy to get to had a nice time

I would definitely go back