Quest57305967346
7. huhtikuuta 2024
On April 8, 2023, (last year) I made a reservation at the Halfway House Motel for the nights of April 7 & 8, 2024, the nights before and after the 2024 Solar Eclipse. The rate was $169 per night plus tax. On June 9, 2023, I received an email cancellation notice with no explanation. When I called, I was told they had decided to renovate the motel and would be closed April 7 & 8, 2024. However, the property is open for April 7 & 8, 2024, and they are taking reservations for the same room I had reserved for $395 per night, a 135% increase! This is a stunning lack of integrity. They had an obligation to honor my confirmed reservation, which they refused to do. Even if they initially planned to be closed and then changed their mind, they had an obligation to offer the rooms to the original customers at the original rate. I can provide Trip Advisor with copies of the two emails and a screen shot of the motel website with the rates for April 6 to 9, 2024, if necessary.
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