AC Hotel by Marriott Los Angeles South Bay

There was a mini-fire incident broke out at the laundry station during my stay and all residents were told to evaluate immediately from the room. Afterwards, there was no water supply for the whole night causing huge inconvenience. It’s only until we ask about the situation to get latest update from front desk. Communication to guests was poor and they said will refund part of accommodation but there’re room to improve considering it’s one of Marriott brand hotels.

環境好 雙床房室內空間較小

Clean room, easy to find, staff is polite. Would recommend

酒店整體非常現代乾淨，設計簡約時尚。房間寬敞舒適，床品柔軟，隔音效果好，睡得很安心。前台服務專業熱情，辦理入住快速高效。交通便利，去海灘和市區都很方便。附近餐廳選擇也多，是一次非常愉快的住宿體驗，推薦給來南灣出行或旅遊的朋友！

Facilities were very clean. Room was very comfortable. I only ate at FLORA but the drinks and food were very good. The view was fantastic and it was nice to relax in the sun! The staff were excellent; everyone was very friendly and helpful and had some nice conversations. The check-in texts weren't intrusive which was appreciated. I can't remember where yall purchased the local baked goods, but the chocolate cookie was amazing! Location was perfect as it was near SOFI Stadium and near the airport. The area was quiet and other than the person above me being somewhat loud, the noise level was low.

這是我住過服務最差的酒店，沒有之一。前台沒有任何服務意識，我剛住下洗澡，熱水時有時無，水池濕滑導致摔倒受傷，他們毫不在意，還百般抵賴，憤怒之下離店。攜程做了大量的努力，但他們事後蠻不講理，拒不承認錯誤。因為太忙，沒有時間舉報，特留下點評，引以為戒！