El Pital, Chocolate Paradise

PÈSIMA Experiencia!! Íbamos muy emocionados por las excelentes referencias leìdas, PERO, nos decepcionamos 1000% en primer lugar, nos sentamos en una mesa que estaba sucia, y faltaba una silla, mi esposo fuè amablemente con toda la buena vibra a solicitar silla y si nos ayudaban con la mesa Y NUNCA nadie apareciò, luego tienes que ir a pedir porque no hay servicio a la mesa, eso hasta el momento era nada, cuando pedimos nuestros smoothie estaba CALIENTES y no tenìan una pizca de frìo, y estaba ESPESO, era un atol, (y somos amantes al buen chocolate por eso viajamos hasta ahì) las papas nadaban en manteca, a la hora de pagar el tipo que estaba en caja fuè GROSERO y desagradable! Nunca nos indicò que no se aceptaban tarjetas y a la hora de pagar no fuè amable, tuvimos q pagar por PayPal con cargo del 8% despues de 20 mins perdidos pudimos pagar por PayPal. Honestamente no volverìamos, vimos que, los latinos o el turista centroamericano o latino pues queda en segundo plano en medio de tantos Estadounidenses, Europeos... Aaaaah la cantidad de moscas era increìble, preparaban los smoothies y las frutas y demàs cosas mosqueadas, casi me vomito cuando vi todo eso. PD: mientras estàbamos ahì, llegò un cliente, quizà estadounidense y dejò $50 de TIPS PARA EL TEAM y el que estaba en caja al descaro los TOMÒ y se los guardò diciendo "for me" hubieran visto la cara atònita de ese cliente (el cajero, un negrito, "delicadito" por si lo quieren capacitar en servicio al cliente)... Puedo decir que lo rescatable del lugar fuè el muchacho del parqueo, amable y servicial, y la vistadel lugar... despuès de ahì, NO GRACIAS!

Didn't stay in the hostel but the food was really nice and all homemade. Kombucha in particular was delicious. Good value aswell. The view was also fantastic, the service friendly and the tunes were on point. One thing I would say is that whilst it is hardly an authentic Nicaraguan experience; neither is Balgue anyway. It is a nice gaff that's sorted some local people with jobs 👍

So SO disappointed after reading all good reviews. I rent on august 15, 2023 the large house: for 2 nights. Obviously dirty and badly maintained. Dirt flor and walls. Broken window, fan not efficient, …. But the worst to come: arriving there I’ve been told I that must pay cash, no card because they don’t have bank account … but I can pay with PayPal with 8% markup, so they have a bank account (hidden or not to avoid paying tax) I must say that their chocolate smoothie are gorgeous but so far from local prices. About pricing, they show usd prices but charges are in cordobas and asking 3% markup on exchange rate. anyone with common sense would appreciate the fair policy about making money at any price. Ordering a coffee I ask for sugar that came 15 minutes later …. Coffe obviously cold. I knew they don’t have a pool because next to the lake. But frankly access to the lake is a mess As a conclusion I don’t understand the enthousiasme for this place. We finally moved 1 mile away (no name given). But so better place and ambiance. I m travelling 5 months per year in Nicaragua and my WORST EXPERIENCE HAS BEEN WITH EL PITAL.

We dropped by for a treat while touring Omotepe. The name is enticing but deceitful. Getting in and out of the place is challenging and confusing. Ordering is chaotic and we waited a long time for simple treats. The “Snickers “ item quickly turned into a plate of goop in the tropical heat and the chocolate has an odd spicy flavor. Loud construction noises and power saws only added to the general bad vibe.