Majoituspaikan vastaus: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Hoda Hamooni
Queen-huone – savuton
Majoittunut 8. 2024
Pariskunnat
3 arvostelu
3.7/5
Lähetetty 27.11.2024
for Second time stay at Royal hotel we had a good and pleasant time.
Käännä
Majoituspaikan vastaus: Thanks for the review and your comments Hoda, they are greatly appreciated!
Jingsan
Deluxe Queen -huone - Savuton
Majoittunut 6. 2024
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.9.2024
房間空間大,服務親切
Käännä
Majoituspaikan vastaus: Thanks for the review and your comments Jingsan, they are greatly appreciated
overall it was a good hotel and the location was great. It was nearby to Mcdonald’s and Seafood City!
Käännä
6/7
Majoituspaikan vastaus: Thanks for the rating and your comments, they are greatly appreciated
Vieraskäyttäjä
Deluxe Queen -huone - Savuton
Majoittunut 6. 2024
Perhe
7 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 15.8.2024
房間有點暗,中規中矩,離西茂挺近,購物方便
Käännä
Majoituspaikan vastaus: Thanks for the rating!
Anonyymi käyttäjä
Deluxe Queen -huone - Savuton
Majoittunut 6. 2024
Pariskunnat
2 arvostelu
2.2/5
Lähetetty 16.7.2024
My experience at this hotel was far from satisfactory. After hanging the "Do Not Disturb" sign on the second day, no one came to clean the room for the following days, and the trash was not taken out. The front desk service was poor; the staff was very unwelcoming and less friendly than a random person on the street. The room's facilities were quite outdated and in need of renovation. The only highlight was the breakfast, which was diverse and tasted good. Overall, I would not recommend this hotel.
Käännä
Majoituspaikan vastaus: I am sorry to read about your most recent stay experience with us. It is not typical of guests to experience such encounters during there stay with us. I have shared your feedback with my team for immediate follow up. I am confident you will see a marked improvement on your next stay with us.
甘少锋
Deluxe Queen -huone - Savuton
Majoittunut 6. 2024
Perhe
2 arvostelu
3.0/5
Lähetetty 12.7.2024
The hotel is very close to the water park, driving about 8 minutes, near the KFC, Walmart, the hotel's breakfast is also not bad, but the facilities are relatively old, like many years ago, the hotel's service in general, just started to check in when I saw to take a lot of luggage no one to help take a little bit of the face of the expressionless.
Käännä
Majoituspaikan vastaus: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.
LaiJoe
2 queen-size-vuodetta, deluxe-huone, savuton
Majoittunut 2. 2024
Perhe
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 21.3.2024
Good location and good service
Käännä
Majoituspaikan vastaus: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Hongbo
2 queen-size-vuodetta, deluxe-huone, savuton
Majoittunut 5. 2023
Perhe
2 arvostelu
4.5/5
Mahtava
Lähetetty 27.7.2023
Closed to west Edmonton mall. Nice clean room and friendly staff. Breakfast food was good. Eggs, bacon, sausage, toast, French fries, fresh fruit. Good service during breakfast.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I will be sharing your survey with my team, who I am certain will be encouraged by the scores. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Vieraskäyttäjä
King Room-Pet Friendly-Non Smoking
Majoittunut 4. 2022
Liikematkustajat
13 arvostelu
2.7/5
Lähetetty 29.5.2022
No good
Käännä
Majoituspaikan vastaus: Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.