Premier Inn Edinburgh East

This is an older premier inn, but our room was clean and tidy and bed was very comfortable. I realise there is no air con in the rooms , which does make them overly warm but a fan was provided. The room we were in is at rear of hotel with no outlook just boilers and roof , The staff were helpful, especially at breakfast which was lovely and made to order.

I travelled with my two kids and the room setup was done perfectly. We could have fallen into bed immediately after our check in. Unfortunately the fire alarm went off around 7pm and my kids had to get out of their comfy beds to evacuate. Outside, none of the hotel staff was available or guided us to where the checkpoint would be. The various hotel guests stood around and the fire dept. eventually let us know we could go back in. None of the hotel staff directed us. In the morning there was a keg delivery directly under our bedroom window and this woke me up around 7:30am. The keg delivery was rather loud and this was not a great way to wake up. For the price we paid, I would have liked some peace and quiet. Additionally, the room has no fridge or ice bucket.

Slightly disappointed with the cleanliness and amenities in the room on arrival. Not enough towels in the bathroom, carpet dirty/not hoovered before our arrival. Reception staff very friendly and helpful. Breakfast was average. Dinner was very nice.

The hotel is very shabby and desperately in need of modernisation and has been for some time! The restaurant was freezing and most of the items on the menu were unavailable. The breakfast was all over cooked, I had to return it 3 times and they gave me back the same breakfast each time. I had to eat my breakfast on small plates because every time I asked them replace something the rest of my food was cold! They need to change the restaurant into a table/thyme like some of the better premier inns. It claims to be a help your self buffet but you have to send your order to the kitchen to cook individually yet it still comes out over cooked and disgusting! Save your money and book a decent hotel, I wouldn’t expect it to still be trading for much longer it’s so bad people will stop going altogether soon!

As stalwart supporters of Premier Inn throughout the UK we were very disappointed by this hotel which was not of the standard we have grown to expect. The plus points are the receptionist was friendly and the night was quiet. However there were a number of issues of concern.The building is dated, the carpet and other fittings are worn, the room and the bathroom was cold. We had booked a double room but were given a quad room for just the two of us. There was only one chair in the room and when we asked for another one were told there were no spare chairs. We stayed on a Saturday night which was very expensive and definitely not worth the money. It is annoying to have to pay £9 for parking when the stay itself is costly. Past experience has been that Premier Inn operate to a universal standard but this no longer seems to be the case. We would never return here,but this would make us cautious about staying in another premier inn as we can no longer be sure of the standard.

Staff were friendly, catered to our needs and were very helpful, close to all amenities and local buses were easy to figure out to go places. Would definitely recommend. The beach was a 20 minute walk and the town a 15 minute bust journey so the best of both worlds.