Overall a decent size hotel room for a family of 4 . Could use some instruction manuals for hobs and clean pots. The card key also doesn't work all the time. They request a security deposit from you of about £100 which is not part of the initial booking fee.
When I was checking in for help, my attitude was very bad and I was impatient. And when I got back to the hotel at the end of the tour, the door was closed. And I don't have access to the password, and no one ever told me the password! Calling customer service won't fix the problem either. It kept me standing outside for 20 minutes.
Käännä
tszching
Yhden makuuhuoneen huoneisto
Majoittunut 6. 2023
Perhe
2 arvostelu
3.0/5
Lähetetty 23.7.2023
The time required to walk from the train station to the hotel is about 20 mins.
There are some stores near the hotel.
There are 2 floors for the hotel. We live in a room on the 1st floor. The size is decent and the equipment is sufficient. However, the window is at the height of a peoples's head. The people outside can easily look into the room and privacy is a issue.
Also, there are some problems in the bathroom. The light in the bathroom is automatic and this is a disadvantage. When I sit on the toilet, the sensor in the bathroom cannot detect my movement and will turn the light off every minute. It will be a lot better if I can switch the lights on manually. Also, the method of changing the temperature of the shower is very unhuman.
Overall, it is a fine aparthotel but there are some problems