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Vahvistetut arvostelut
Sijainti9.1
Mukavuudet8.7
Palvelu9.1
Puhtaus9.2
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Vieraskäyttäjä
Perhehuone
Majoittunut 5. 2025
Matkustus ystävien kanssa
9 arvostelu
9.2/10
Mahtava
Lähetetty 10.6.2025
比較新,清潔不錯,在英國酒店裡算大的。位置好,附近吃的多,推薦mussel and steak.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay in our Family Room. We're delighted to hear you enjoyed our clean, spacious accommodations and prime location with many dining options nearby - especially our mussel and steak recommendations!Your perfect 10/10 scores for cleanliness and surroundings mean the world to us, and we appreciate your high overall rating of 9.2. We've noted your comments about service (8/10) and will use this feedback to continue improving our guest experience.It was our pleasure to host you, and we're honored by your recommendation. We hope to welcome you back for another excellent stay soon!Warm regards,Sathish - Night Manager,Apex City of Edinburgh
Majoituspaikan vastaus: Dear Dollop,We’re absolutely delighted to receive your 10/10 rating across the board—thank you for taking the time to share your wonderful feedback about your stay in our City Plus Twin Room this May!It’s fantastic to hear that you enjoyed every aspect of your experience, from our amenities and cleanliness to the surroundings and service. Your kind words mean the world to us, and we’ll be sure to share your praise with the entire team—they’ll be thrilled to know they contributed to such a memorable stay.We strive to create exceptional moments for all our guests, and it’s truly rewarding to know we hit the mark for you. Your enthusiasm is the best compliment we could ask for!We’d be honored to welcome you back for another outstanding stay whenever your travels bring you this way again. Don’t hesitate to reach out if there’s anything we can do to make your next visit even more special.Warmest regards,Sathish - Night Manager,Apex City of Edinburgh Hotel
lalasong
Kaupunki Twin -huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
8 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.5.2025
房間比較小,其他還可以。早餐不錯,可以點餐現做
Käännä
Majoituspaikan vastaus: Dear Lala,Thank you for taking the time to share your review of your recent stay in our City Twin Room. We’re pleased to hear that you enjoyed our breakfast offerings, especially the made-to-order options, and that you found our amenities, cleanliness, surroundings, and service to your satisfaction.We appreciate your honest feedback regarding the room size—we understand that comfort is key, and we’ll certainly take your comments into consideration as we continue to improve our guest experience.It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay. If there’s anything we can do to make your next visit even more comfortable, please don’t hesitate to let us know.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
Vieraskäyttäjä
City-huone(queen-parivuode)
Majoittunut 4. 2025
Perhe
2 arvostelu
7.0/10
Lähetetty 12.5.2025
房間很小 衞生一般 衞生間的洗手池太小太矮 洗手洗臉水全部撲出來 很容易滑倒
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your review following your recent stay in our City Double Room. We appreciate your honest feedback, as it helps us identify areas where we can enhance our guests’ experience.We’re sorry to hear that the room size and bathroom setup did not meet your expectations, particularly with the wash basin. Your comments about hygiene and potential slipping hazards have been duly noted, and we will address these points with our housekeeping and maintenance teams to ensure improvements are made.While we’re glad you found the surroundings pleasant, we regret that our service and amenities fell short of your expectations. Please know that we take all feedback seriously, and we’re committed to making necessary adjustments to provide a more comfortable and safer experience for our guests.If your travels bring you back to the area, we’d appreciate the opportunity to welcome you again and provide a stay that better reflects our usual standards. Best regards,Sathish - Night Manager,Apex City of Edinburgh
Karen Clegg
linnanäköala twin huone
Majoittunut 4. 2025
Muu
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.5.2025
Myself and my daughter stayed for 2nights and the location of this hotel is fabulous for all the sights, shops and bars/restaurants. The rooms are clean and comfortable and staff are friendly and helpful
Käännä
Majoituspaikan vastaus: Dear Karen,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We’re absolutely delighted to hear that you and your daughter enjoyed your time in our Castle View Twin Room and found our location perfect for exploring Edinburgh’s sights, shops, and restaurants!It’s especially rewarding to know that you found your room clean and comfortable, and that our team made you feel welcome with their friendly and helpful service—this is exactly the experience we strive to create for all our guests.Your 5/5 perfect rating truly means the world to us, and we’re so grateful for your kind words. We’d be thrilled to welcome you both back for another memorable stay in the future!Warmest wishes,Sathish - Night ManagerApex City of Edinburgh Hotel
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay with us and for sharing your wonderful feedback. We’re thrilled to hear that you enjoyed our prime location near Grassmarket and found your City Plus Double Room to be clean, comfortable, and well-equipped with thoughtful amenities like slippers and complimentary mountain spring water.It’s especially rewarding to know that our service met your expectations—our team takes great pride in delivering a memorable experience for every guest. We’ve also noted your comment about sound insulation, and we’ll certainly look into ways to improve this aspect for future stays.Your perfect 5/5 ratings and kind recommendation mean the world to us! We’d be delighted to welcome you back for another exceptional stay whenever your travels bring you to Edinburgh.Warm regards,Sathish - Night ManagerApex City of Edinburgh Hotel
Tinyfun
Kaupunki Twin -huone
Majoittunut 3. 2025
Yksin matkustava
12 arvostelu
10/10
Ylivertainen
Lähetetty 5.5.2025
Nice service
Käännä
Majoituspaikan vastaus: Dear Tinyfun,We're absolutely over the moon to receive your outstanding review! A perfect 10/10 across all categories - amenities, cleanliness, surroundings, and service - is the highest compliment we could hope for.We're especially thrilled you highlighted our "nice service" - our team takes great pride in creating memorable experiences, and your recognition means the world to us. It sounds like your City Twin Room provided everything you needed for a comfortable and enjoyable stay.Your glowing feedback has already been shared with our entire team. We'd be absolutely delighted to welcome you back for another perfect stay whenever your travels bring you this way.Warmest wishes,Sathish - Night Manager,Apex City of Edinburgh
Tay
Perhehuone
Majoittunut 4. 2025
Perhe
3 arvostelu
9.5/10
Mahtava
Lähetetty 3.5.2025
I booked a family room, the sofa bed a bit too hard with no cushion, improvement needed. Thank you
Käännä
Majoituspaikan vastaus: Dear Tay,Thank you for taking the time to share your review and for your generous 4.7-star rating. We're delighted to hear you enjoyed our surroundings, cleanliness, and service during your family stay in May.We truly appreciate your note about the sofa bed comfort - this is valuable feedback we'll certainly address as we continue to improve our guest experience. Please know we're currently reviewing our family room bedding options to ensure better comfort for all our guests.It was our pleasure to host your family, and we hope to welcome you back for an even more comfortable stay in the future.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay at Parkers Hotel. We’re delighted to hear that you enjoyed our prime location near Edinburgh Castle, as well as the cleanliness of our rooms and the attentive service provided by our team.We appreciate your kind remarks about our breakfast offerings, including the self-service options for drinks, pastries, and fresh fruits. Your comments about the room facilities are duly noted, as we continuously strive to enhance our guests' experience.It was a pleasure hosting you, and we’re thrilled that you found your stay worthwhile. We look forward to welcoming you back on your next visit to EdinburghWarm regards,Sathish - Night Manager,Apex City of Edinburgh
Che
City-huone(queen-parivuode)
Majoittunut 1. 2025
Pariskunta
2 arvostelu
10/10
Ylivertainen
Lähetetty 28.2.2025
Good view and nice staff
Käännä
Majoituspaikan vastaus: Dear Che,We’re absolutely delighted to receive your perfect 5/5 ratings across all categories – from our surroundings and amenities to cleanliness and service! Your kind words about the "good view and nice staff" have already been shared with our team, as feedback like this truly makes their day.It was our pleasure to host you in our City Double Room this February, and we’re thrilled we could contribute to such a positive experience. Reviews like yours motivate us to maintain these high standards every day.We’d be honored to welcome you back for another flawless stay whenever your travels bring you this way again.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re pleased to hear that you enjoyed our staff’s service, found the breakfast to your liking, and appreciated the convenience of our self-service water dispenser and the hotel’s location. Your kind words about these aspects of your stay are truly appreciated and will be shared with our team.At the same time, we sincerely apologize for the lapse in the sanitation of the shower room wall. This is certainly not the standard we strive to maintain, and we appreciate you bringing it to our attention. Please rest assured that we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.We’re glad to know that overall, you had a pleasant stay, and we hope to have the opportunity to welcome you back. If there’s anything specific we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Thank you again for your valuable feedback, and we wish you safe and happy travels ahead.Warm regards,Sathish - Night Manager,Apex City of Edinburgh