Cheval the Edinburgh Grand arvostelua

Majoituspaikan vastaus: Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Dear guest, Thank you for your feedback. We’re glad to hear that you enjoyed our central location and found it convenient for exploring Edinburgh’s landmarks.We appreciate your comments regarding breakfast and will share your feedback with our team as we continually strive to enhance our offerings. We hope to welcome you back in the future for an even better experience.Kindest regards, Kyla ShirlawFront Office Manager

Majoituspaikan vastaus: Good afternoon,Thank you for sharing your feedback. I’m sorry to hear that the room layout did not meet your expectations. It sounds like the room you were expecting was our Deluxe One-Bedroom with Alcove, whereas you had booked a Luxe One-Bedroom with Alcove—the key difference being that the Deluxe category offers more defined spaces, while the Luxe is an open-plan design. I apologize for any confusion regarding this distinction, and we will review how we communicate our room types to ensure better clarity for future guests.We’re glad to hear that Ctrip was able to assist in resolving the matter, though we always encourage guests to reach out to us directly so we can help find the best solution. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a stay that better aligns with your expectations.Kindest regards,Kyla ShirlawFront Office Manager

Majoituspaikan vastaus: Hello, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Hello. Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Hi, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Hi, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Hi, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience during your stay with us. It's great to know that you enjoyed our central location, found our staff friendly and helpful, and appreciated the comfort and cleanliness of your apartment. We also love that you had a chance to unwind at our cocktail bar and enjoy our breakfast offerings!Your kind words and recommendation mean the world to us, and we look forward to welcoming you back for another fantastic stay in the future.Thank you again for choosing to stay with us, and for taking the time to share your feedback!

Majoituspaikan vastaus: Good day, Thank you for sharing your feedback. We’re glad to hear that you appreciated the surroundings, amenities, and cleanliness of our hotel. However, I’m sorry to hear that you felt the atmosphere was a bit oppressive. We truly value your input and will take your comments into consideration as we continue to improve the guest experience.Regarding the service, I apologise if it did not meet your expectations. I will be addressing this with our team to ensure we provide a more consistent and welcoming experience moving forward.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Kindest regards,Kyla ShirlawFront Office Manager

Majoituspaikan vastaus: Hi, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager

Majoituspaikan vastaus: Hi, Thank you for taking the time to provide feedback on your recent stay at Cheval The Edinburgh Grand. I am so pleased to hear that you enjoyed your stay in one of our luxury serviced apartments. The team aspire to offer excellent service at all times so they will be pleased to have received high feedback scores, I will be sure to share this with them. It would be a pleasure to welcome you again, hopefully we will have this opportunity in the near future. Kind regards and best wishes, Sam Douglas, Operations Manager