Premier Inn Southampton (Eastleigh)

My girlfriend and I stayed here for a few days in January. It was a very pleasant experience, the guy at the front desk was very helpful when we arrive and room was in a good state. The hotel served the purpose that we needed it to whilst we explored the solent area.

Felt very welcome staff was friendly room was great bed was comfortable only had breakfast but that was great accessibility was good I had no issues whatsoever would go back in a heartbeat and would recommend my friends to stay although this inn was close to the main road I didn't hear any traffic noise at all

The staff are not helpful - there was regularly no one on reception. The bed was uncomfortable and left me in pain since - we were told it should have had a topper on but did not! I have stayed in many premier inns and never have I experienced such a horrific bed, i barely slept. Definitely not to the premier inn standard expected! The heating in the room was poor (the room was ridiculously cold) and the unit was overly noisy! The breakfast was vile. I wouldn’t stay in this premier inn again if you paid me! The worst one I’ve stayed in! We reported it but premier inn think all of the above is acceptable!

Loving the new rooms. The receptionist Brandon was very helpful. Always had a smile on his face and couldn’t do enough for us. Will definitely be returning. Cannot fault the service we received. It was amazing value for money. Couldn’t ask for anymore

Jocelyn was super friendly and helped alot when we had questions. This was a short birthday trip and was a good short break from our daily life. Very clean snc good value for money. Good selection of breakfast items including healthy ones( bf is picky so this gave us options we both enjoyed)

I have stayed in a couple of Premier inns across the UK however I must say that this was by far the best one I have ever been. The staff at the reception were truly amazing and very attentive. We stayed in the new Plus Room and it was exceptionally clean and comfortable.