Hilton Southampton-Utilita Bowl arvostelua

DearHilton Southampton - Utilita Bowlu I recently booked a stay at your hotel through Trip [or relevant agency], trusting the information provided in your advertisements. However, my experience was far from what was promised. 1. Your advertisement stated that the swimming pool and sauna were free to use. However, upon arrival, I was told that I could not access these facilities because I had not booked directly with you. This was misleading and unfair. 2. I paid $107 for a one-night stay in a four-star hotel, yet my room did not have a small fridge. Only after multiple requests did the staff provide one. I feel that I was misled by false advertising, and my experience was not up to the expected standards. Given these issues, I request either a partial refund or a discount on my next booking as compensation. I have been a frequent customer of Trip [or relevant agency] and have booked multiple trips through your platform, but this experience has made me reconsider my trust in your services. I hope for a prompt response and a fair resolution. Best regards, Babak motlagh

Good hotel and location

Down on location

This time we have the view overlooking the Utilita Bowl and it was fantastic.

CS very kind and take care for my kids

酒店設施還好

應該是當地最好的酒店之一。因為新建，設施都比較新。早餐以英國的標準來説還是比較豐富的。位置雖然不是市中心，但停車也方便。以當地標準而言確實不錯。以世界標準而言那就是馬馬虎虎。服務人員態度參差不齊，有很熱情的，也有很冷漠的。

房間很寬敞，很乾凈。設施有點老！早餐還行！

衞生條件不錯，外圍 環境不錯，離市中心較遠，適合自帶車的朋友

Everything was perfect and we really enjoyed our stay. I enjoyed the fitness suite as well, variety of work out equipments. I will definitely recommend and will return there again 😀😀

The room is clean and have enough space for three of us. We can see the Ageas Bowl just in front of our window. The shower is strong enough to eliminate the fatigue. Recommend.

戴森的吹風忘拿了

剛預訂不到一小時有事想退一下 執意扣全款 沒見鍋這樣政策的

Excellent service & room especially the view of lake! Good location, easy to go anyway & accessible to daily needs. Love to return again!