Premier Inn Eastbourne Town Centre

The room and the hotel were great, the ridiculous piss taking offers are enough to put you off forever. I have booked 5 visits to the Congress Theatre, having booked 2 stays at the Premier Inn, my next stay was over Easter, and it was much cheaper to stay at the 5 star The View than the Premier Inn, with breakfast included. It appears the more you stay at Premier Inn the more they take the piss out of you. But why worry no one ever reads these reviews.

This is a typical Premier Inn, standard rooms are comfortable, clean and come with work desk and chair and teh usual tea / coffee tray and free top ups. Bathroom has good supply of hot water and Bayliss and Harding toiletries. Wifi is a bit slow. Staff are very nice and helpful and I would like to name Matt, Dawn and the lady whose name I forgot to write down who served me at dinner on the night of 6th Feb. Food is good although a hotel by the sea might be expected to have more fish options. Breakfast the standard buffet fare. There are Premier Plus rooms with a few extras and allegedly quicker wifi but I was told it was not much better. You also get a tiny bar of Green and Blacks chocolate.

Well I was not going to leave a review after our last stay here but it truly left a bitter taste that I have decided to write one. We have been staying here for the past few years after our first fantastic experience upon trying here rather than staying at The View on the seafront but after our last visit never ever again and back to The View where we know the standards are consistent in future. As my title says fake insincere friendliness which we noticed from the beginning to which it’s best I say no more and without a doubt the rank food. A complete shame to lose Trevor from the kitchen but it is more than that as the quality of ingredients was appalling, The ingredients used at breakfast was shocking, no longer the good quality bacon and sausages but cheap disgusting ones that tasted like old sour pig. The dinner servings was ridiculously small and on mentioning this to the manager Georgina her response was she would speak to the chef as it’s done by weight guidelines from head office. Seriously you weigh peas, chips etc etc . Is this really what staying at the Premier Inn has become? Where is the common sense in all this? What went from being one of our favorite Premier inns to being one to completely avoid is truly sad. No ultimate wifi was provided as clearly stated in the booking and also a small double bed rather than a king size again as stated in the booking. Yes the bed has not changed from before but the mattress and topper has resulting in truly poor sleep. It was always a double but the room is huge and why sell the Premier Inn Plus rooms on the premise of a King size bed to you getting just a small double is wrong. All of it is complete false & fraudulent advertising of Premier Inn Plus rooms.