The hotel is in a great location. Easy for the CBD and for the river.
The staff at the hotel are fantastic. All of them, friendly and efficient.
If we visit Perth again we would definitely use this hotel.
Käännä
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 2. 2025
Liikematkustajat
7 arvostelu
1.7/5
Lähetetty 21.3.2025
Terrible service: almost never picked up the Service One number, it just kept ringing out. Once when I got through I was told to “call again later if you can”
Kettle in the room seems to be from the 90s despite the recent renovations. The mouth of the kettle was rusted completely. If I hadn’t looked closely and seen it I may have gotten very ill.
Took me dialling service 3 times for a new kettle.
Mould on the window seals. Problems w recent renovations no doubt.
Despite all that, the renovation is nice and rooms are decent size. The breakfast is average but the breakfast service is excellent.
Not sure I would stay again.
Käännä
Majoituspaikan vastaus: Dear Guest,Please accept our most sincere apologies for not meeting your expectations, I am genuinely sorry.I appreciate the time and effort you have taken to provide such a detailed account of your experiences. I have referred your review to our Director of Food & Beverage and Director of Rooms to follow up internally. I am sorry you have been inconvenienced. I do appreciate that this has not been a great stay and genuinely welcome the opportunity to change your perception on another occasion.Sincerely Yours,Rens Breur – General Manager
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 2. 2025
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.3.2025
很滿意,服務態度很好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive review and for calling out our people.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
Majoituspaikan vastaus: Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 2. 2025
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 13.3.2025
在浴室的牆壁上看到一大撮頭髮,讓我覺得衞生方面有待加強,其他都挺好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your review and recent stay with us.We appreciate your comments with regard to hair on the bathroom wall as we view this matter with importance. I am sorry you have been inconvenienced.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
Annika
Deluxe Double -huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.3.2025
Sehr freundlich, toller Ausblick, leckeres Frühstück, kommen gerne wieder!
Käännä
Majoituspaikan vastaus: Dear Annika,Thank you for your positive review and for calling out our people.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
Anonyymi käyttäjä
Deluxe Double -huone
Majoittunut 2. 2025
Yksin matkustavat
21 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.3.2025
Hotel is very clean and bed is very comfortable. Excellent location near swan river. Can do evening stroll at the riverside to Cruise Center or Elizabeth Quay for your dinner. A good exercise after dinner too. Breakfast buffet spread is Good! Will stay here again when I visit Perth again.
Very nice hotel with great location, value, cleanliness and service.
Käännä
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
7 arvostelu
4.5/5
Mahtava
Lähetetty 23.2.2025
房間很不錯
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for the positive review.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
Vieraskäyttäjä
Pacific Club King Size -vuode
Majoittunut 1. 2025
Liikematkustajat
2 arvostelu
3.5/5
Lähetetty 23.2.2025
the used water bottle from last visitors didnt get removed from the room
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your review.We appreciate your comments with regard to the additional points noted during your stay as we view these matters with importance. We are sorry you have been inconveneinced. We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 16.2.2025
房間乾淨整潔裝修精緻, 唯一缺點是停車不方便
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive review.We appreciate your comments with regard to the additional points noted during your stay as we view these matters with importance. We are sorry you have been inconvenienced. We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager