Lanson Place Parliament Gardens arvostelua

We had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking. Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window. Issues we encountered 1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day. 2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door. 3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern! 4) housekeeping was very average, barely cleaned the room daily. Only made the bed. 5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you. Location is great, round the corner from the tram line. Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.

這家超級超級棒！説是去年剛開業（可能是新裝修），所以設施很好。主要是： 1. 設計非常棒！！！ 親身體驗才知道空間感，方便感，細節度的完美。 2. 酒店工作人員太nice了！！！ 尤其大堂接待的那個老爺爺（忘記名字了）和餐廳的Nicola 3. 早餐優質，品種豐富 4. 健身房乾淨，空氣新鮮 雖然我們住的不是朝向花園的户型，但不妨礙享受寧靜和乾淨，窗外也是很舒服。整體住宿4天，流連忘返。 唯一點點 游泳館和泡泡浴太小了，哈

景觀很美 位子方便

來自香港的酒店品牌，很新只是市區酒店都不會太大，整體很舒適，但對家庭來說要考慮空間問題。早餐比較單調。

乾淨整潔 前台服務人員態度好速度快

位置非常好，花園環境，交通便利，鬧中取靜，就是馬桶沖水聲響大，會影響到同屋人

非常滿意，服務人員非常熱情，幫忙拿行李辦入住，唯一不太好就是酒店旁邊的停車場收費有點貴 設施：非常好 衞生：非常好 環境：非常好 服務：非常棒

不錯不錯不錯

酒店很新，設施也齊全。很喜歡香港的Lanson Place，墨爾本新開的也同樣帶來回家的感覺，房間裏有洗衣機，對長途旅行來説真的是加分項。早餐餐廳的服務很好，每個人都很熱情細緻。我們定了兩個房間，在退房的那天早上想問酒店要個1小時的延時退房，前台有位女士很官方地回答不可以，今天滿房了。旁邊的先生很友善地詢問我們的需求，答應可以一個房間幫忙做延時。雖然女士沒有做錯什麼，但適度的靈活性可能會給服務帶來温度，特別是酒店行業。

房間感覺還不錯，符合價位，就是感覺酒店設施有點不方便，沒有停車場旁邊衹有一個wilson，早餐選擇性比較侷限不過很便宜39刀一人也不能要求什麼，總體來説還不錯的一家酒店適合短途旅行

大洋路自駕回市區，酒店地處市中心，周邊免費電車路網發達便利，房間很新，服務很好，早餐種類不多但品質很高，兩個大床房一家三口無壓力，如果不想走馬觀花，墨爾本city walk2-3天才能完成市區內的所有景點。

房間很乾凈，服務非常好

非常完美，非常衞生，加上地理位置簡直沒有短板，一開始以為是四星結果其實是五星，怪不得裝修什麼的都很好，吹風機還是戴森的

房間舒適整潔服務好酒店新