Divi Aruba All Inclusive

Perfect! The service was amazing probably the friendliest staff I have ever had at a resort. The beach is gorgeous, pools are great and our room was so spacious . We had great meals at all of the restaurants. I took the bike and snorkeling tour and had a blast. We are definitely coming back!!

I wanna start out by saying that this past visit which I just got back from today is the third time I've stayed at this Divi resort in the last 15 years. I have never had a major issue with this property and in fact, my previous two visits went so well. I wanted to book with them again. BIG MISTAKE. if you plan on traveling within the next few months, please note and understand that there is massive construction going on on both properties the divi and the tamarin and the hotel looks nothing like the resort it claims to be on their website . very deceptive in luring you to book a room there with not even a mention of all of the construction that is going on. in my opinion for a hotel/resort that charges upwards of $700 a night at times this is unacceptable. I have outlined the additional issues below along with the very few pros that they had so you can make your own decision, but as a previous customer, I would not go back unless they changed a lot of of things. Check In: At the time of check in after giving us our bracelet with room keys and completing the whole process the employee told us "we know you booked an ocean view room with a king size bed but we have no king-size beds available so we gave you two queens instead." this was issue number one. Why wait till the end to tell me that the room I paid for with the type of bed I paid for is not available. We then had to wait around for an additional half an hour and demand to get the room that I paid for. The Room: after finally giving us a room, we enter the room only to find out "ocean view" that we paid for is completely obstructed by construction of other "casitas" that are being built directly in front of our building in front of the ocean. we checked in on a Saturday and construction was going on morning noon into the evening every single day of the week. This was not something that we were spared of during the weekends. when I went back to the front desk to ask for a different room yet again I was told I would be placed on a waitlist and they would call me as soon as another room was available. We checked out six days later and no phone call ever came. The restaurants: My recollection of the last two times we went was that the restaurants all had a very good variety on their menus. This was not the case this time around. We visited the red parrot, lime, the buffet and club Margot over at the tamarin and all of the restaurants had very limited options on their menus with the exception of the buffet and we only went there for breakfast. We ended up going into Oranjestad to eat dinner at least two nights out of the five that we were there.. Buffet for breakfast was very good. staff was very attentive and selection was good. i can't say the same about the other places. The quality of dood at all of the other olaces was not great. The Beach: The best part of the trip. Beach was beautiful and I never had an issue finding a spot with shade no matter what time i went down. Only issue

(Photos upon request) Recent visit to Aruba's Divi & Tamarijn Resort. This rating of 3 out 5 stars could have been easily higher, if only the issues were observed and corrected by the Resort management team. First, I will say that the food at the Divi Resort was excellent. Also, it wasn't your usual all- inclusive experience where food is in a buffet style with people picking, reaching, sneezing, and everything else over the food. No, quite the contrary. The many food choice dining halls were managed by ready to prepare your order by professionally dressed and warm and friendly cooks and chefs. Anything from steak, hamburgers to turkey, pizza, vegan, shrimp, anything you would have wanted was behind the counter, ready to be prepared, which made it all a great experience from a dining perspective.  Tamarijn Resort ( great restaurants) Beautiful private beach, white sand, crystal waters. It is common to witness non- Resort guests attempt to use Divi' beachfront and chairs. The security very stealthily asked them to leave to the public access beaches.  NOTICEABLE BEACH ISSUE(S): Divi Resort management should clear the sands (Daily) of items/trash discarded by guests. Gentle raking of the sands will readily beautify this location. Please note, for a 7-Day stay, ripped floating devices, other debris as well as bird dropping stained beach chairs remained our entire stay.  Beach Towels Station: Depending on who's sitting at the station, will they ask you your room number? We were asked twice in 7 days. So maybe it doesn't matter if you return them. We did. Pool Side Bars:  Do not be surprised to see Smokers firing up cigarettes or cigars.  ABSOLUTELY Straw free zone. Piña Colada's and all frosty tropical cocktails must be consumed, lips to plastic cups.  Bar Food: Great burgers, pizza and dressed glizzy's to order. Local Beer: Yum POOLS: Nice, family setting. Kids may cannonball or two. Nothing serious. There are no poolside NOR Beachside waiters. Guests must bring drinks from the bar to the pools or beach. COFFEE BAR: 6AM to Noon- Two young ladies manages orders, non stop -like pros. Great coffee choices hot/cold. Pastries. Please TIP them. GIFT SHOP: Not located on Divi Resort. We cross the road to Golf Resort, as usual the toiletries are expensive, everything is imported on this 20 by 8 mile long island. If you want a bag, Bags are $.85.  Below, In-Room Amenities: As outlined on Divi Resorts web page. Our feedback is below: Spacious patio or balcony: Agree Gourmet Nespresso coffee machine: Coffee pods were older. Lable on machine was- 'MixEspresso'. Plush linens and pillows:  Pillows had slight smoke smell. Sheets were clean, yet, older, possibly due to many washes, the sheets are clean yet could be whiter, brighter.  There were four sheets, one of which was a duvet used as a sheet. The decorative blue velvet pillows and bed cover should be washed before the next guest. Not just placed back on clean sheets Towels:  THIS IS THE MO

Positives: Food was fresh and consistently good, even if the variety wasn’t huge. Resort grounds were beautiful and well maintained. A few staff provided standout service: Santa Rosa at the buffet, and Anthony and Doris at the à la carte restaurants. Negatives: Overall service was slow, especially at the lobby bar, and staff often felt unwelcoming. Room issue (water interruption) was handled poorly, with delayed responses. Front desk was inconsistent: Reginald was excellent, but most staff seemed unsure of processes. Calls to the desk sometimes went unanswered. Entertainment options were very limited for an all-inclusive. Overall: The resort has a beautiful setting and solid food, but service and responsiveness left a lot to be desired. A stay here can be enjoyable if your main focus is the property and meals, but don’t expect attentive service or robust entertainment.

We stayed at the Divi in May and the room was dirty, couches were dirty with stains, towel holder in the bathroom kept falling down, no conditioner and shampoo were filled (despite leaving a $10 tip for the maid everyday) and most importantly mold all in the shower. The food was delicious and the people were nice but we wouldn’t stay there again. (I can only leave 1 picture per post so I’m posting the mold in the corners of the shower)

I recently stayed at the Divi Phoenix in Aruba from June 19 to July 7, and unfortunately, what should have been a relaxing vacation turned into a deeply frustrating experience. During my stay, my designer Givenchy sandals were stolen from my room. I reported this immediately to hotel staff and was assured that the matter would be investigated, including a review of video footage, and that I would be contacted with updates. It has now been over three weeks since I filed the report, and I have received zero communication from the hotel. No updates, no explanation, and absolutely no offer of compensation. This level of unresponsiveness is not just unprofessional—it’s unacceptable, especially given the seriousness of the situation and the value of the item stolen. As a timeshare owner, I expected at the very least some form of acknowledgment or follow-up. The lack of basic customer service is extremely disappointing, and it has completely tarnished my experience at this property. Until this issue is addressed properly, I cannot in good conscience recommend staying at Divi Phoenix. Guests should be aware that security concerns are not taken seriously here, and management seems unwilling or unable to handle incidents responsibly.