Holiday Inn - the niu, Tab Dusseldorf Main Station

Decent Hotel. Near The Train and Few Grocery Stores Nearby. Clean But No Phones In The Room. No Hotel Phone. Always Need To Go To Reception For Any Enquires

It's ok

The hotel is well-situated near the tube station, providing easy access to transportation and key city attractions. The reception staff were professional, accommodating, and responsive to requests, contributing to a smooth check-in/out experience. However, there are several aspects that could be improved to enhance guest comfort. Despite booking a standard queen room, the bed was comprised of two single beds pushed together rather than a true queen-sized bed, which impacted the overall sleeping experience. Additionally, the room lacked essential amenities such as a kettle and sufficient storage space. The absence of a proper desk and chair made the room less convenient not only for business travellers but also for leisure guests who might want to sit comfortably with a laptop or unwind. Furthermore, the bathroom design was impractical, as the shower area was not properly separated from the toilet, leading to water spreading throughout the space. While the hotel offers a convenient location and courteous service, enhancements in room design and amenities would significantly improve the overall guest experience.