Hilton Durban arvostelua

S商務出差必備

Lovely stay. Great hospitality

服務和環境都還不錯，就是屋裡麪的設施有些舊了，但也是相對而言，總得來説入住感受還是不錯的

Отличный завтрак, отличная шведская линия , сервис хороший, номер и вид из номера отличный. Отель для бизнеса , проведения конференций, больших мероприятий отличный. Предполагает большой масштаб.

Been open again for a few months after a 3-year pause due to horrible Covid policies by the govt. The hotel is still in good shape and has a soft-toned elegance. The location isn't the best for walking - Durban is a dangerous city and the hotel is not right on the beach. Service was top notch and the restaurant is on the expensive side, but not shocking. Room is lovely, elegant but not extravagant.

Luxury experience, professional staff at both reception and restaurant with great hospitality. Great variety of choice and nutritious food at breakfast. Spacious and clean rooms with comfortable bed and great amenities. We had a great stay. Thank you!

Great service, just not found of the location . The hotel is Linley although the outside restaurant wasn’t available due to renovations

Вполне!! 😀😀😀

明知道我付錢了，仍舊堅持要我付兩晚酒店按金，並不退款，告訴我可以在餐廳消費掉。

Lovely hotel, noisy location Hotel was excellent, staff were very friendly and helpful, parking and hotel felt very secure, great breakfast. Downside was room location, there was very loud music from cultural events playing from the exhibition centre each of the 3 nights, very disappointing as we have a child land we all had problems sleeping before the curfew

Staff was great, hotel was very clean.

A nice hotel but the service has a lot to be desir Upon check-in we had quite a few problems One of them was down to a very rude stuff member behind the counter. They told us to sit down and wait. When we eventually got our room we found that someone had already been in the room and had left all their possessions in the room we reported this to staff and admittedly they did upgrade us to a better room and gave us executive lounge access which improved our perception of Hilton however we found that the room service was particularly slow especially when ordering food to the room so honestly I don't think we would stay Hilton again based on that experience we paid a significant amount of money for a 3 nights stay. We obviously expected better for a large chain like Hilton it was really disappointing the only positive thing I have to say is that one of the reception staff was very helpful later on in the week.

Wonderful staff I spent one night at the Hilton and chose that Hilton because it was close to the cruise port where I was joining a ship the next day. The hotel arranged a driver to collect me from the airport who was exceptional. My luggage was lost and the flight was late and he waited for me and was absolutely charming. The staff at check in were so polite, kind and personable. There wasn’t a single member of staff who did not greet me every time I saw them. The hotel is spotless. I was told by one member of staff it was an old hotel but my room was beautiful and big. I recently stayed in a 4 star hotel in london which was a third of the size and four times the price. As I had no luggage I was pleased to see the Crabtree and Evelyn products. I asked the advice of where to go shopping and the front desk sorted an uber for me. I had a lovely meal in the evening and the breakfast was good with lots of variety. To be honest I travel all the time and it was great to feel completely safe as a solo traveller and to be in a really spotless environment. Sadly as I had no luggage I couldn’t use the gym or pool. The other Hilton is near the amazing Mall I visited but I wanted to be near the cruise terminal and could literally see my ship from my window. The staff make the hotel and are a credit to the Hilton brand.

Stayed at the Hilton Durban for 10 days and received outstanding service from the team throughout. Special mention to Thandeka , front line supervisor, for making our stay extra special. She remembered us from our previous stay at the Hilton Garden Inn Durban! Thandeka consistently delivers brilliant customer service to all guests and makes them feel very special ! Gerri the concierge was extremely helpful and greeted us warmly everyday during our stay Special mention to Owen the barman , who was very professional and welcoming Brandon the F&D Manager put together a personalised allergy free food menu that we enjoyed each evening in the restaurant- he also ensured his team were made aware of the food allergy Attention to detail and exemplary customer service is why we use the Hilton brand and this particular hotel consistently delivers. We look forward to our next stay at the Hilton Durban