Vieraskäyttäjä
26. helmikuuta 2025
We stayed here after 3 nights at the adjacent Coral Sands. While located on the same beach, they couldn't have been more different. Coral Sands does have a "grander" feel to it's main building, but the advantages of Pinks Sands are apparent the moment you interact with the staff. They are welcoming, kind, thoughtful, and responsive. Tina, Vanessa, Ronnie, Ms K, and Nel (who literally brought some forgotten items to the airport!?) are what make any stay at Pink Sands worth every penny. Having been subjected to the absolute indifference shown by the Coral Sands staff, we would have been happy with a simple smile and hello, but the folks at Pink Sands went way beyond that to make us feel comfortable. A few examples: Three days on the beach at Coral Sands and we weren't offered a beach menu once, despite that service existing. Whereas at Pink Sands Ronnie had us covered before our feet hit the sand and from every moment onward. During check-in at Coral Sands we asked for a printed itinerary to make it easy to see our schedule, despite multiple requests and interactions with the GM this never happened. Vanessa at Pink Sands had this same request done within a few minutes during check-in. I could go on to include the daily yoga with Ms K, the restaurant Malcom 51, or the exceptional chicken sandwich at the beach, or the caring the staff put into helping our children find a quiet nights sleep during an event on property. Every interaction was a chance to shine, and they showed brightly every time. If you want to enjoy a relaxing time on a beautiful beach at a full-service hotel, we highly recommend Pink Sands. The accommodations, amenities, and location are on par or better than others in the area, but the people are always what makes a full-service hotel great, and Pink Sands nailed it.
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