Premier Inn Dunfermline

Tired looking and needs updating , breakfast is cold but tasty shouldnt cook so much all in one go so it’s just sat there

Shockingly bad, service was bad, waitress didn't really have any idea of what food was available. Made our order after being told a third of the menu wasn't available, so altered order only for her to come back about 10 minutes later to say we haven't got that. Surely she should have already known so ordered something else was surprised they actually had it. Drinks were almost nothing existent unless wanted alcohol, didn't really have any non alcoholic drinks as I don't drink. Service was shocking, staff were poorly advised and customer service was almost nonexistent. Won't be staying there again.

Really disappointing experience. Had requested reception to clean room, clear bins and change bed line before we left. Came back to see none of this was done. Bathroom bins room bins were not emptied. Bed linen and duvet covers were no changed. Bath sink were not cleaned. There were no toilet rolls filled. Please avoid this specific stay at all costs.

very poor stay everything closed at 9/10 oclock. so when out for the day and coming back to premier inn expecting something to eat and drink and nothing was available

easy to check in/ out despite arriving late that evening! plenty free parking available and a lift is available to avoid dragging luggage up the stairs. hardly heard any other guests from our room and housekeeping were super friendly and helpful as and when needed. super comfy bed however room was consistently 25^c, ac only had heating options. bathroom had a large crack in the baseboards, black (mouldy?) markings on ceiling, and shower curtain did not reach both sides/ stay towards edges resulting in the floor being soaked. would stay again because most issues were minor and primarily used the room exclusively to sleep throughout the week!

If my mum had not paid in advance for our 2 rooms, we would have left. The rooms where no way like the photos, scruffy unkempt. The staff looked like they had yesterday's uniform on. The outside of the restaurant looked like it was closed down the same goes for the interior. The whole site needs closing down and deep cleaning this includes the staff. I am well travelled and this is the worst hotel I have stayed in