Lord Haldon Country Hotel,Sure Hotel Collection B

This property was a proper little hideaway! The road in to it was a bit scary but well worth the trip! The property definitely had an air of bygone refinement to it. We had a very peaceful stay. The staff were very friendly and appeared gnuinely pleased to care for us.. It is a wonderful venue for business conferences, weddings etc.

Stunning location, good food and friendly staff.

The hotel staff were all helpful and attentive. The room was clean and fresh. The gardens were well kept and enjoyable. The building is old and in parts looking a little tired. Food in the restaurant was good. I would recommend the hotel for its excellent customer service and spotless accommodation.

This “function” was a staff Christmas party. As I wasn’t the organiser I won’t comment on the fact that the location advertised the Christmas event with music including DJ etc and then later withdrew that offer due to lack of numbers etc. but the meal……oh my goodness, how embarrassing. The starter and the dessert were okayish, I mean we all know you often get ripped off on starters and desserts right, they are rarely worth the £6 ish you spend on them, but the main course has to be right. The meal cost £32.50 (advertised with a DJ etc which never happened), the main course options were beef, turkey, nut roast, sea bass etc….the vegetables, 3 sprouts, half a carrot, 1 tiny parsnip (little finger size) 3 roast potatoes (not crispy), and gravy….the plate was pretty much empty…was a joke! What I find hard to understand is the fact that the head chef I assume approved these plates to be sent out!!?? Should be ashamed. Assuming around £7 for starter and again for dessert this leaves £18.50 for this main course….absolute joke!! We were all waiting for bowls of veg to arrive as the plates were empty!! No wonder the place was empty and the DJ was stood down. The staff on the night were nice enough and worked hard, but the head chef, not acceptable….

Decent hotel off the beaten track Decent hotel off the beaten track.

Nice-ish stay Stunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished. Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill. Fire alarm also went off at 6:50am. Unlikely we would stay again.