The Queensberry Hotel

The worst hotel I have ever been in...avoid, and do not look at any good reviews; the hotel has since been taken over. I was willing to overlook getting a single room when I booked a double. And was also incredibly forgiving over the misleading photos online. *Only one towel for hands/body/hair *One little bottle of body wash to be used for shower/hair and also for washing hands at sink. *The shower stopped halfway through use and eventually came back on with colder water, made a horrible wailing noise throughout. *There was no hot water in the sink *The milk went out of date in February 2025. *The coffee went out of date in 2022 and 2023 - no date on the tea bags but I'll assume they were out of date too. *The bedding was dirty and had hairs in it. *General cleanliness: cobwebs, spiders, dust and hairs. Overall incredibly disappointing. I booked as an emergency accommodation half an hour before I arrived, I decided to leave at 11pm so I could contest for a refund which the owner is being incredibly difficult about. The "resolution" he offered me was to remove the man from the room I was supposed to have been booked in to - at 10:45pm! Opted staying in my car over this hotel. How this place is still trading is an absolute mystery, a complete shame and disgrace to Scottish hospitality.

Terrible - place was closed - dark and dismal when we arrived at 8pm -would not stay there if you paid me! Couldn't get a refund and it felt.like we were just ripped.off. The place first tried to claim we arrived at 11 pm and booking app didn't help at all either - stay away !

The most bizarre place I have ever encountered. There are no food or drink facilities at all and the room was basic in the extreme. It seems that 40-50 years ago it was a thriving hotel and restaurant but now looks and feels derelict. Do not ever book this place, I felt very unsafe as I think we were the only people in the building. I cannot understand why ******* still have it on their website. It really needs to be closed for good. If it hadn’t been so late in the day when we arrived we would have left before we went inside.