The hotel is nice and clean. It s not far from city center if you have a car. The breakfast is very good
Käännä
Ivan23
Business-huone parvekkeella(queen-parivuode)
Majoittunut 1. 2024
Pariskunnat
4 arvostelu
9.0/10
Mahtava
Lähetetty 18.2.2024
On sunny day room becomes hot and air conditioning system is so loud.
Käännä
Oliver
Majoittunut 11. 2024
Muu
4.0/10
Lähetetty 23.12.2024
Hotel manager / restaurant and few ladies at front desk been very very rude. Never again!
Käännä
Majoituspaikan vastaus: Dear Oliver. You should explain why you consider our management/staff rude. You want to eat at our bar and you where asked politely to use our restaurant tables for eating and this request has offended you because, and i quote you "in USA the client can eat where he wants" . You have to understand that this is Europe and is polite to respect house rules.
Peter
Majoittunut 12. 2023
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 19.1.2024
Oase des Großstadtdschungels mit gewissen Etwas
Das Hotel liegt in Dumbrovita, etwas außerhalb des Zentrums, aber mit sehr guter Infrastruktur: Kaufland, Lidl, Mc Donalds, Konditoreien, Fliescherei, Fast Food Restaurants in der Umgebung, Elektro O-Bus ins Zentrum, Apotheke ums Eck usw.
Die Zimmer sind hell und geräumig mit sehr bequemen Bett, klimaanlage und großteils mit Balkon ausgestattet. Es gibt einen kleinen Garten, Parkplätze und eins Exquisites Restaurant (Prime) im Haus. Dazu gibt es auch noch gegen Gebühr ein SPA mit Sauna und Jacuzzi sowie auf Anfrage Massagen.
Das Frühstück ist für RO sehr reichhalting und auf Wunsch gibt es auch Extras.
Aklles in Allem eines der TOP Hotels in der Gegend Von mir absolut empfohlen!
Käännä
Majoituspaikan vastaus: Dear Peter. Thank you for your positive feedback. We are glad that you had a nice stay in our hotel. See you next time.
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 15.11.2024
The hotel is located in a quiet area. Easy check in...front desk people were nice and welcoming. The room had everything needed. It was clean, warm. Breakfast (Swedish buffet) is varied and for all tastes. I felt very good and I will definitely repeat the experience, especially since I still have to come to the area.
Käännä
Steffi
Majoittunut 2. 2024
Matkusta ystävien kanssa
6.0/10
Lähetetty 11.3.2024
Gemütliches Bett, angenehme Dusche, sichere Umgebung. Aber Lüftungs/Heizungssystem funktionierte nicht richtig, es war permanent viel zu heiss, wir haben Bescheid gesagt, es hat nichts gebracht.
Leider wurde ich unfreundlich begrüsst und das Restaurant im Hotel scheint dem Hotel wichtiger zu sein als die eigenen Gäste( zu laute Musik um sich angenehm unterhalten zu können, teils bis in die Zimmer zu hören), schnippische Antworten der Kellnerin, bei der Frage, ob man die Musik leiser drehen könnte, nein, für das Personal stimme die Lautstärke, dann schlafen sie nicht ein. Ich komme nicht nochmal hierher
Käännä
Majoituspaikan vastaus: Thank you for your feedback. Our AC system doesn't work if outside temperature is below 10 degrees (this is a technical recommendation). During your stay there 4 degrees outside. You jut had to turn off the head and the temperature will go down. Regarding the noise from the restaurant, the music had a higher volume until 10 pm (this is the romanian time for sleeping hours). After this hour the music was set to a low volume. We are sorry that you didn't had a pleasant experience in our hotel.
Louis
Majoittunut 1. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 28.2.2024
there is gym room
Käännä
Majoituspaikan vastaus: Thank you for your feedback. We are glad that you had a nice stay in our establishment
Cris
Majoittunut 12. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 29.1.2024
Great place. Staff is very polite, knowledgeable and helpful.
Käännä
Majoituspaikan vastaus: Dear Cris. We are glad that you had a nice stay in our hotel. See you next time.
Vieraskäyttäjä
Majoittunut 2. 2024
Muu
4.0/10
Lähetetty 13.3.2024
I stayed here 4 days but I had the worst experience on the last day. I had asked for a late check out the night before which was granted . Next day I was asked if I’m checking out and I said yes , I need 25 mins . After 30 mins there was banging at my door of my room, I was in the shower , then 5 mins later louder banging on the door. The guy on the other end said “u have 5 mins to get out or he will call security and throw you out” I was shocked by this ! When I went to reception an arrogant desk manager called Vacila started arguing with me . This vacila was rude arrogant and a disgraceful human! This is how guest are treated here !! He is a classic case of sugar on his lips and venom in his heart!! He has ruined the reputation of this hotel. I have never been treated so bad in all my international travels !!! I will be taking this further!! I will be adding photos of this phedo and showing obscurity was called !
Käännä
M
Majoittunut 10. 2023
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 27.11.2023
Great hotel
Käännä
Majoituspaikan vastaus: Thank you for your feedback.
Sabine
Majoittunut 9. 2023
Pariskunnat
2.0/10
Lähetetty 13.10.2023
Imagine you book a 4 star hotel as it looks so nicely designed, you think of a quiet place, having a dunk in whirl pool after a long day of driving, then a drink on the balcony and later a nice dinner in the restaurant on side. And then you don’t get anything, except the design. Bathroom floors are extremely slippery though.
When you arrive we had to schlepp our luggage up steep stairs but discovered right after a steep ramp. Check in in was nice BUT the room second floor, center of building, has an humming, vibrating, kitchen exhaust above. The vibrations and slight food smell was not for us. The second and only other choice was room no 008 on first floor (parterre) between restaurant and rest rooms above the courtyard with restaurant seating. It was a mistake taking that room. The restaurant Prime had a Party that night with extremely loud DJ music. That meant we were not allowed to be in the restaurant, so no dinner. Drinks on balcony (paid extra) was not an option because of the noise (Over 8.5dp as per Apple Watch in restaurant). In our soundproof room we still could here the bass, the noises on the hallway, the phone ringing at the reception, yelling of customers and the hand dryers of the bathrooms that sounded like drilling in the wall. We really were suffering. At midnight everything was over. Hotel Management seems to not care at all and didn’t offer a price reduction btw. Nobody informed us about closure, party noise before. Breakfast was not 4star. Never again!
Käännä
Majoituspaikan vastaus: Dear Sabine. Thank you for your feedback. Regarding your complains we, we have to make following notes:- kitchen is on the -1 level and you first room was on the second floor. Is impossible to have food smell on the second floor- you are saying that you had 8.5 db in the room. this is bellow the sound produced by normal breathing. If you consider this loud then for sure our hotel was loud- we didn't had a party in the restaurant. Every Friday and Saturday from 19 until 23 we have alive DJ with restaurant music. The music is set to a medium level, so our guest can enjoy their meal and have a nice conversation with music on.- You didn't had place in the restaurant because our restaurant was fully booked by other customers. Even if, at check-in, our reception suggested to make a reservation for dinner you refused to do that, saying that for sure you will find a place in the evening.- when you first complained about the noise, because we had no other rooms available, we agreed to reimburse you with the full amount if you want to leave our hotel, but you refused to do that and you said that if we don't reimburse you with the full amount you will post a negative review.
Adina
Majoittunut 9. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 9.10.2023
Very clean, friendly staff, good food.
Käännä
Majoituspaikan vastaus: Thank you for your feedback, We are glad that you had a nice stay,
Andrei
Majoittunut 8. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 19.9.2023
Special and exclusive location
Käännä
Majoituspaikan vastaus: Dear Andrei,We are glad that you enjoyed your stay and thak you for your feedback.