Vieraskäyttäjä
20. heinäkuuta 2023
Giving a star to Extended stay America in Richmond, Glenside and broad st. It's too much, that's the most disgusting hotel I've ever seen, I booked there not knowing the crap I was going to face. When I checked in, there was a scene a guest complaining about 2 weeks of staying there, and she hasn't gotten service. Well the front desk man didn't do much, just got linens for the guest to do her bed. 🙄 Well my husband and I checked in, we got a room in the 3rd floor, no elevators, I got to my room and it was nasty, dirty towels hanging In the bathrooms, dirty carpet, and something like juice spilled in the dirty refrigerator. I went down the stairs and asked to cancel my reservation. I didn't stayed there. They said I was going to get refunded, and gave me a receipt. But a month later my bank sent me a letter saying the hotel won't refund me, because I checked in, that my transaction was legal. You're warned. CAREFULL WITH THIS NASTY HOTEL..
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