Vieraskäyttäjä
27. helmikuuta 2023
This is the worst best western I have ever experienced. I stayed here because I had a free award night to use and did not expect additional travel before it expired. In the past I have stayed in the La Quinta or Hampton Inn while passing through Dumas, TX. It is what I will do in the future. The sheets here were dirty-I asked for a new set, the shower was broken and nonfunctional-the desk gal made a note, the faucet leaked at the base when turned on-again she made a note, the bathroom floor was dirty and there was cat hair on the carpet-I didn’t bother mentioning it but I am sure the gal would just have made a note. It was an unpleasant stay. The outside stairwell was a mess. There was some “liquid” on the landing and what looked like vomit on two of the steps. Don’t be fooled by the online pictures. The indoor pool was not available, the breakfast did not include gravy for the biscuits. The tea selection included plain black or plain green. The prepackaged breakfast sweets were cheap and unappealing. The desk staff had an attitude of disinterest, they were busy on their phone or computer. A free night would normally make me more tolerant of a few problems, but this was too much. This was totally unacceptable!
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