The Royal Oak Duddington

closed accomodation highly disappointed having booked this accomodation for a solo traveller, to receive a call several hours later to advise that the pub would not be open as it was a monday and pin code access would be available with key for room being in door. we were the only occupant within the hotel and it was a very unnerving experience. fortunately our operative on that day was a male, it wouldn't have been very pleasant if it had been a female.

Will stay again in the future. Located at the edge of a beautiful unspoilt village. The only downside was in a summer with the need to have windows open the noise from the busy main road is loud. Other than that everything was perfect for a short stay. All staff were very friendly and helpful. The food we ordered for our evening meal was delicious as was my full English breakfast. My wife was very pleased with her continental breakfast. We recommend a walk through the village to the parish church and just a little further to the water mill.

The staff still work for you AFTER you leave. An excellent stay in this decent value hotel. We were on a family road trip and the staff went out of their way to ensure our stay was as pleasant as possible . This was emphasised by a telephone call to our car 20 minutes AFTER we left on our journey home . Some important medication had been inadvertently left behind and the staff were anxious to inform us as soon as possible. We were about to quickly return and retrieve the meds . Thanks again to the team .

A very disappointing experience When booking, you are told that the restaurant is closed, but you are not made aware that the whole pub is closed and there isn't a member of staff on the premises !! We did not receive instructions on how to enter the building until we had to go to the sister pub to be given the code. We received a phone call 50 mins after the check in time !! After the first night, our room was not serviced the following day, supposedly the spare key was missing, then further services did not leave bottled water in the room. When eating in the recommended sister hotel on the Monday night ( due to restaurant being closed) at 7.00pm when we ate, nearly half of the very limited menu was not available. Hopefully we were just very unlucky with all that went wrong, but one has to worry, that in the case of fire with it not being manned, all we had was instructions to go in the car park. Who would check for missing guests?

Lovely place to stay, great staff, great food, comfy clean room, decent shower and a bath which is great (Premier Inn take note)

Service was excellent food was good but no hot water in the morning and had an early morning call from the window cleaner!