Al Habtoor Polo Resort

房間乾淨整潔，設施齊全，感覺温馨舒適，有問題服務員處理及時，他的床和枕頭是最舒服的

較安靜，早餐不太滿意。

I was shocked. Arrived at 2 PM. Was waiting for valet parking, for someone to come to us to take our car, even there was no one in the line. Was waiting for 10mins. At the lobby they told us our room is not ready and they will call us. No one called me. They called my friends at 15:40 saying their room is ready, but I have to wait more. Around 4:30+ we got our room. Executive suit. Apartment is good, however, dust was everywhere, all shelves/tables, balcony. Some of the Bathroom vanity sets were empty. The worst is - Swimming pool!!! Small and full of kids any age 1-14y.o. Even at the swimming pool BAR! Crazy really. Dusty tables, dirt everywhere. Breakfast was horrible. 10 AM empty plates. No fruits, no salads, quality of cheese is horrible. My friend was waiting for omelet for 40 mins. She was checking and reminding them 3 times. Even though there were not many ppl, max 20 that time. Horrible experience of 5 star resort. We left at noon, our friends went home even before us, because they didn’t want to stay there any more minute. My mood is down for the rest of the weekend.