Anantara Downtown Hotel - Business, Dubai, Emirate of Dubai, United Arab EmiratesNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
119 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.4
Palvelu4.4
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(119)
Positiiviset arviot(18)
Arvostelut valokuvien/videon kera(4)
Mahtava yöpyminen!(7)
Ystävällinen henkilökunta(7)
Todella hyvä sijainti(5)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Premier City View -huone
Majoittunut 8. 2024
Liikematkustajat
6 arvostelu
4.7/5
Mahtava
Lähetetty 18.10.2024
環境很好,酒店很用心,送了水果歡迎禮,非常驚喜和毛巾大象,但是住這裏衹能打車,因為大堂在3樓!
Käännä
YEE HUI
Premier-kaupunkinäköalahuone, 1 king-size-vuode
Majoittunut 5. 2024
Liikematkustajat
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.6.2024
A very comfortable stay. The room is spacious and the staff is friendly. Will definitely book again!
Käännä
Papayaecec
Premier-huone - Allasnäkymä
Majoittunut 3. 2024
Liikematkustajat
19 arvostelu
4.7/5
Mahtava
Lähetetty 15.6.2024
出差還不錯的酒店
Käännä
Yamunahebian
Premier City View -huone
Majoittunut 11. 2023
Liikematkustajat
102 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.3.2024
性價比較高的一家五星級酒店
Käännä
Majoituspaikan vastaus: Dear Yamunahebian, Thank you for your positive feedback! We are delighted to hear that you consider Anantara Downtown Dubai Hotel a five-star establishment with high cost performance. Providing excellent value and a memorable experience for our guests is our top priority.Your appreciation is truly valued, and we look forward to the pleasure of welcoming you back for another exceptional stay at Anantara Downtown Dubai Hotel.If there are any specific details or preferences you would like us to consider for your next visit, please feel free to share them.Warm regards,Husam MalkiGeneral Manager
Amal
Deluxe Burj Khalifa -näköala huone
Majoittunut 1. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.2.2024
Amazing hotel, excellent location and friendly staff
Breakfast is really good.
Käännä
Anonyymi käyttäjä
Premier City View -huone
Majoittunut 9. 2023
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.1.2024
地理位置屬於市中心,交通方便
Käännä
Majoituspaikan vastaus: Dear Sir, Thank you for taking the time to share your positive feedback regarding our hotel's geographical location in the city center and the convenience of transportation. We're pleased to know that our central location and accessibility have contributed to your positive experience.We appreciate your kind words and are delighted to have had the opportunity to host you at Anantara Downtown Dubai Hotel. If there's anything more we can do to enhance your stay or if you have any specific preferences for your next visit, please feel free to let us know.We look forward to welcoming you back for another enjoyable stay in the heart of the city.Warm regards,Husam MalkiGeneral Manager
Majoituspaikan vastaus: Dear Mr. Mose6, Thank you for your glowing review! We are thrilled to hear that you had such a positive experience during your stay at Anantara Downtown Dubai Hotel.It warms our hearts to know that our service made you feel extremely warm and comfortable. Your kind words about our staff being warm and friendly, as well as their readiness to assist, are truly appreciated.We are delighted that you found our facilities, comfortable and spacious rooms, and soft beds conducive to a good night's sleep. It's wonderful to hear that our location, with convenient transportation and nearby dining and shopping options, added to the overall positive experience.Thank you for recommending us so highly. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,Husam MalkiGeneral Manager
Al ShamsiMohammed
Premier City View -huone
Majoittunut 9. 2023
Liikematkustajat
1 arvostelu
4.5/5
Mahtava
Lähetetty 13.11.2023
An amazing experience and a great hotel!
Käännä
Majoituspaikan vastaus: Dear Mr. Al Shamsi Mohammed, Thank you for your delightful feedback! We are thrilled to hear that you had an amazing experience at Anantara Downtown Dubai Hotel and that you consider it a great hotel.Your satisfaction is our priority, and we appreciate your positive endorsement. If there's anything specific you'd like to share about your experience or if you have any preferences for your next visit, please feel free to let us know.We look forward to welcoming you back for another exceptional stay.Warm regards,Husam MalkiGeneral Manager
Majoituspaikan vastaus: Dear Sir, Thank you for sharing your detailed feedback about your recent stay at Anantara Downtown Dubai Hotel. We appreciate your observations and apologize for any inconveniences you encountered during your visit.We're glad to hear that you found our newly designed lobby welcoming and that our doorman was available even during late-night check-ins. However, we sincerely apologize for the delays in toothbrush supplies and any inconvenience caused.Your comments about the room, including the mirror placement, light leakage, and issues with the charging points, are duly noted. Rest assured, we will address these concerns to enhance the overall guest experience.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back, providing an improved and more comfortable stay in the future.If there are any specific details or preferences you would like us to consider for your next visit, please feel free to share them.Warm regards,Husam MalkiGeneral Manager
Majoituspaikan vastaus: Dear Ms. Kathyyy.Thank you for taking the time to provide feedback on your recent stay at Anantara Downtown Dubai Hotel. We appreciate your positive comments about the good location, overall hotel experience, and the enjoyable breakfast with delicious coffee.I apologize for any inconvenience regarding the overseas phone calls and the request for a twin room not being met. We understand the importance of fulfilling guest preferences, and your feedback will be shared with our team to ensure better communication and accommodation in the future.If there's anything specific you would like us to address or consider for your next visit, please feel free to share it with us. We value your feedback and hope to welcome you back for an even more pleasant stay.Warm regards,Husam MalkiGeneral Manager
Catherine
Premier City View -huone
Majoittunut 7. 2023
Pariskunnat
4 arvostelu
4.7/5
Mahtava
Lähetetty 23.8.2023
Nice hotel. Currently being renovated in the lobby. 10 min Careem to Dubai mall.
It was our honeymoon and they did a nice complimentary set up.
Käännä
Majoituspaikan vastaus: Dear Ms. Catherine, Thank you for choosing Anantara Downtown Dubai Hotel for your honeymoon and for sharing your positive experience with us. We're delighted to hear that you found the hotel to be nice and appreciated the complimentary setup for your special occasion.We apologize for any inconvenience caused by the ongoing lobby renovations. We appreciate your understanding as we work to enhance our facilities.If there's anything specific you would like to share or if you have any preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another memorable stay.Warm regards,Husam MalkiGeneral Manager
Vieraskäyttäjä
Premier City View -huone
Majoittunut 5. 2023
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.6.2023
Service was perfect, i asked them to clean up the bathrooms additionally over the daily clean - no hesitation or attitute. They were great.
There are some improvements happening in the hotel, but as such was not disturbed.
Käännä
Majoituspaikan vastaus: Dear Sir, Thank you for sharing your positive experience at Anantara Downtown Dubai Hotel. We're thrilled to hear that you received perfect service and that the staff promptly and willingly accommodated your request for additional bathroom cleaning with no hesitation or attitude.We appreciate your understanding regarding the ongoing improvements in the hotel, and we're pleased to know that it did not disrupt your stay.If there's anything specific you'd like to highlight or if you have any preferences for your next visit, please feel free to share them. We look forward to welcoming you back for another exceptional stay.Warm regards,Husam MalkiGeneral Manager
Hasan
Premier City View -huone
Majoittunut 3. 2023
Liikematkustajat
17 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 4.5.2023
great hotel.
slightly outdated but very well maininted and service is high and as should be
Käännä
Majoituspaikan vastaus: Dear Mr. Hasan, Thank you for choosing Anantara Downtown Dubai Hotel and for sharing your positive feedback. We're pleased to hear that you found our hotel to be great, well-maintained, and offering high-quality service.Your comments about the hotel being slightly outdated are duly noted, and we appreciate your understanding. We continuously strive to enhance our facilities, and your feedback is valuable in our ongoing efforts to provide the best experience for our guests.If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,Husam MalkiGeneral Manager
Vieraskäyttäjä
Premier City View -huone
Majoittunut 3. 2023
Perhe
4 arvostelu
2.2/5
Lähetetty 19.4.2023
It was disappointing to know that their service wasn’t great like other Anantara in the UAE. We got welcomed by one ill-mannered resident who seemed to be so arrogant and feels he owned the entire property. The lay-by is too tiny where vehicles piles-up waiting until vehicles move out. Concierge were unhelpful and not friendly so you really have to carry your stuff. We got kids and infant so, we really needed a help, but we were not so attended. At the reception, they found some scaffolding and strong drilling noise around the area, which wasnt really safe for everyone in the family. We barely hear the people at the reception due to their renovation.
When we entered the room, we got nice pool view with a very dramatic tub. Room was huge, but toilet wasnt disinfected well. The smell of the previous guests stuck in the walls of the toilet. Our room got cleaned.up at night but the smell remains.
Breakfast was great like the usual Anantara hotels in town.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to provide detailed feedback about your recent stay at Anantara Downtown Dubai Hotel. We sincerely apologize for the disappointments you encountered, and we appreciate your candid comments as they help us address areas for improvement.It's disheartening to hear that you experienced unwelcoming behavior from one of our residents, and we assure you that this is not reflective of the level of service we aim to provide. We will address this matter to ensure a more pleasant experience for our guests.We apologize for any inconvenience caused by the limited lay-by space and the unhelpful concierge service. Your concerns regarding the renovation noise and cleanliness issues in the room are duly noted, and we will work to rectify these promptly.We appreciate your positive comments about the room size and the dramatic tub, as well as the great breakfast experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more positive and improved stay in the future.If there's anything specific you would like to share or if you have any preferences for your next visit, please feel free to let us know.Warm regards,Husam MalkiGeneral Manager
Majoituspaikan vastaus: Dear VanniW, Thank you for providing your feedback on your recent stay at Anantara Downtown Dubai Hotel. We sincerely apologize for any inconvenience you experienced and appreciate your candid comments as they help us address areas for improvement.We apologize for any challenges you faced with transportation and the size of the room. Your feedback about the difficulty in securing a taxi and the difference in pricing is duly noted, and we will work to enhance our transportation services.We regret to hear that the room size and facilities did not meet your expectations. Your feedback is important, and we will use it to evaluate and improve the overall guest experience.We appreciate your honesty and hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything specific you would like to share or if you have any preferences for your next visit, please feel free to let us know.Warm regards,Husam MalkiGeneral Manager