Copthorne Airport Hotel Dubai

Un très bon hôtel assez proche de l’aéroport , avec un personnel accueillant et serviable, je recommande fortement

Copthorne Airport Hotel Dubai is available for private booking at a very very low price always but most guests that stay here are Emirates Airline stranded passengers who either missed the connecting flight or have ultra long transit times in their itinerary. I was also a victim of delay. My flight from Heathrow was delayed so my connecting flight was missed. Much to my annoyance, I was handed the hotel voucher as I disembarked my plane along with a new Boarding pass to next flight after 14 hours. I was transferred to Hotel by the airline through their shuttle bus. From fact that I didn't have to pay to the preoccupation of being late to my destination, I kept my expectations very low when I entered the hotel among 20 other Emirates guests given same offer. The check-in itself was quite mechanical as expected but very quick. I was content with the fact that in 3 minutes of check-in, the receptionist informed me about next day breakfast. He also told me about my shuttle time to airport following day for the rescheduled flight. I took the luggage myself to my room, another fact I can tolerate considering the stay was not for leisure purpose. I went to the third floor towards my room, this is where things turned south. The Corridor to rooms is covered by carpet which most probably hasn't been washed or changed ever. Full of dust and smell. Anyways, I entered my room expecting any disaster. Surprisingly my room was quite tidy, totally contrast to the antique corridor outside. Basic amenities off course but bed was comfortable and size was good. I didn't want to stay because of strange depressive mood the hotel was giving, So I went out to my favorite cafe at SZR and slept around 5 am on my return. I slept well as bed was comfy and there was no noise to disturb me. The hotel is mostly filled by guests who are tired and dejected from their missed flights, sleeping for next day venture to come. I woke up at breakfast time. Here also another surprise welcomed me. The Menu is quite above average. Nearly everything included, even fresh egg station. Drinks, juices and tea all provided. It isn't luxury breakfast but better than expected. After the breakfast I went to my room for a quick shower and then to check-out counter. Check-out was again quite SILENT MODE but quick. They have a baseline attitude for all customers coming and going that they maintain. They don't get to gain regular customers so they don't render that smile. Fortunately they are also not rude so its something in the middle of road that didn't bother me much. After check-out I headed for my shuttle to Airport. It was an overnight stay, I didn't pay and I was in room for few hours. Still I cannot recommend this to someone who are paying from their pockets. If you are very tight budgeted, then may be you will tolerate it. As for the Emirates passengers, an airline of such repute and standard can do better for their passengers to choose a better hotel or at least improve service

My family stayed at this hotel last night as part of the Dubai Connect perk offered by Emirates. While it is a no frills hotel, it was very clean and comfortable. I did a little research so I was prepared and brought my own toiletries. The transfers to and from hotel were efficient, and the food (we had both dinner and breakfast) was fine. Nothing to write home about, but then again it was complimentary so I can't complain! Lastly, the many staff we interacted with were friendly and helpful.