Mercure Dubai Barsha Heights Hotel Suites And Apartments

Mercure Dubai Barsha Heights Hotel Suites And Apartments arvostelua

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Sheikh Zayed Road, Al Sufouh, Dubai, Emirate of Dubai, 500300, United Arab EmiratesNäytä hotellin tiedot
Mercure Dubai Barsha Heights Hotel Suites And Apartments
Mercure Dubai Barsha Heights Hotel Suites And ApartmentsMercure Dubai Barsha Heights Hotel Suites And ApartmentsMercure Dubai Barsha Heights Hotel Suites And Apartments
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Hintatakuu
1 yö

Vierasarvostelut

3.9/5
Hyvä
576 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet3.7
Palvelu3.8
Puhtaus3.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(576)
Positiiviset arviot(527)
Arvostelut valokuvien/videon kera(132)
Helppoa liikkua ympäriinsä(60)
Lähellä metroa(44)
Suuret huoneet(36)
Sopii erinomaisesti liikematkoille(14)
Hissi oli hyvä(9)
Upea uima-allas(8)
Tarjoaa noutoja/kuljetuksia(4)
Upea merinäköala(3)
Kielteisiä arvosteluja(49)
today_quiet
Perheen yhden makuuhuoneen King Size -vuodehuoneisto kaupunkinäköalalla
Majoittunut 12. 2024
Yksin matkustavat
10 arvostelu
4.5/5
Mahtava
Lähetetty 9.3.2025
位置不錯,前台的小姐姐辦理入住過程也挺快的,不像有些人説的耽誤許久。其實這個酒店分為酒店和公寓兩部分,給了我公寓房間,打電話叫服務生送東西也挺快的,通常10分鐘內就能來。唯一讓我不解的是:每天房間打掃後,收走浴巾毛巾卻不替換新的,就都收走了,那客人用什麼洗澡呢?而且不止一次這樣,就要再打電話讓服務生來送。非常不解
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay at Mercure Dubai. It's great to know that the hotel's location was convenient for sightseeing and that you found the subway just a short walk away, making it easy to explore the main attractions.We are also glad to hear that our team’s hospitality and the quality of daily cleaning met your expectations. It's fantastic to know you enjoyed the breakfast and that you had a comfortable experience at the restaurant, despite it being popular with other guests.I would like to apologies for not meeting your expectation in regard to the issues you have faced during your stay with us, and it will be shared with the concerned department. Thank you again for choosing our hotel. We truly appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely,Mohamed ElatikRooms Division Manager
Anonyymi käyttäjä
Perheen yhden makuuhuoneen King Size -vuodehuoneisto kaupunkinäköalalla
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 7.3.2025
酒店位置很好,緊鄰地鐵站,出行都非常方便。不過酒店房型設施未做到標準化,差異很大。第一晚入住時前台給到了一個角落房,屋內設施非常差,第二天在強烈要求下更換了非角落的同一房型,立刻打開新世界,傢俱布草好了不止一點點,上圖淺淺感受下卧室的對比。另外入住當晚前台小哥一邊打嗝一邊很隨意的辦理check-in,在我看就是很不專業的行為。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback! We're glad to hear that you enjoyed the location and convenience of the hotel, especially being so close to the subway station. We also appreciate your comments about the room experience. It's great that the second room met your expectations, and we apologize for the initial issues you faced with the first room. We’ll take your feedback into consideration to ensure our facilities are consistent and up to standard for all guests. As for the check-in experience, we certainly understand how important professionalism is, and we’ll address this with our front desk team to ensure it aligns with our high service standards. We hope to welcome you back and provide an even better experience in the future!Sincerely,Mohamed ElatikRooms Division Manager
Rodrigo Ekim
Perheen yhden makuuhuoneen King Size -vuodehuoneisto kaupunkinäköalalla
Majoittunut 1. 2025
Pariskunnat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 28.2.2025
Hotel tem ótima localização .
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your comments about your recent visit. It is great to know that you love your experience and were impressed with the service rendered by the team. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
O Mud
Perheen yhden makuuhuoneen King Size -vuodehuoneisto kaupunkinäköalalla
Majoittunut 1. 2025
Perhe
3 arvostelu
3.7/5
Lähetetty 24.2.2025
Good Stay, but Too Much Waiting ⏳⭐⭐⭐☆☆ I recently stayed at Mercure Dubai Barsha Heights, and while the experience was mostly positive, there were some drawbacks. On the bright side, the room was spacious and absolutely spotless, which made for a very comfortable stay. The housekeeping team did a fantastic job maintaining cleanliness, and the bed was very comfortable. However, the biggest downside was the amount of waiting. The elevators were slow, often requiring a long wait, especially during peak times. Breakfast was good, but the long queues made it less enjoyable. Additionally, the valet service was quite slow, with long wait times to get the car. While the hotel itself was nice, the constant waiting was frustrating and took away from the overall experience. If they improve efficiency in these areas, it would be a much better stay.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your comments about your recent visit. It is great to know that you love your experience and were impressed with the service rendered by the team. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
Anonyymi käyttäjä
Deluxe Twin One Bedroom Suite City View
Majoittunut 12. 2024
Matkusta ystävien kanssa
16 arvostelu
4.7/5
Mahtava
Lähetetty 22.2.2025
交通方便,酒店就在地鐵旁。到機場、景點方便。 房間挺大 隔壁就有超市,買東西方便 樓高、人多,高峯期要等電梯
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your comments about your recent visit. It is great to know that you love your experience and were impressed with the service rendered by the team. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
francesco petruzzelli
Prestige-kahden makuuhuoneen sviitti kaupunkinäköalalla
Majoittunut 1. 2025
Pariskunnat
3 arvostelu
2.7/5
Lähetetty 17.2.2025
Colazione molto di qualità non soddisfacente. Sala colazione no sufficiente per il numero degli ospiti. ASSURDA L’attesa per prendere l’ascensore, ho attessso anche più di 15 minuti, ASSURDO.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your comments about your recent visit. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
Chenxinlan
Prestige-kahden makuuhuoneen sviitti kaupunkinäköalalla
Majoittunut 1. 2025
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.2.2025
設施:齊全 衞生:優良 環境:環境不錯 服務:周到
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your comments about your recent visit. It is great to know that you love your experience and were impressed with the service rendered by the team. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
tarin
Perheen kahden makuuhuoneen huoneisto Skyline-näköalalla
Majoittunut 1. 2025
Perhe
8 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 14.2.2025
房間是很大的,睡的很舒服。就是這個電梯啊,根本擠不上,沒有半小時上不去,或者下不來。幾十層的高樓,衹有三部電梯給酒店客人用,趕時間的要急死
Käännä
Majoituspaikan vastaus: Dear Tarin, Thank you for sharing your comments about your recent visit. Please note that we have eight elevators for our guests. Your kind feedback will surely be conveyed to the team. Sincerely, Mohamed Elatik Rooms Division Manager
Vieraskäyttäjä
Perheen yhden makuuhuoneen kaksio kaupunkinäköalalla
Majoittunut 1. 2025
Perhe
2 arvostelu
3.2/5
Lähetetty 9.2.2025
ホテルタイプとアパートメントタイプがありました。予約時点ではわかりませんでした。リビング付きの部屋を予約しました。きれいでした。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We greatly appreciate the time you spent reviewing your recent experience in our hotel and for highlighting the friendly and thoughtful service of our teams. I would like to sincerely apologize to you for not meeting your expectations with reference to the challenges you have faced during your stay with us. We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. We take all our valued guests’ feedback seriously and as part of our commitment to provide quality service we will take the necessary steps to improve and ensure we meet the service standards for all our valuable guests like yourself. Once again, we’re genuinely sorry for your experience, and we hope to have the opportunity of hosting you again and ensure a seamless and enjoyable experience.Sincerely,Mohamed ElatikRooms Division Manager
Teuku Hasrullizar
Prestige-kahden makuuhuoneen sviitti kaupunkinäköalalla
Majoittunut 12. 2024
Perhe
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.2.2025
Apartment hotel, very big room, good stay for family, easy to get public transportation, infront of Dubai Metro internet city station.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel.We are so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our teams, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai.We look forward to hosting you again for another memorable stay.Sincerely,Mohamed ElatikRooms Division Manager
Vieraskäyttäjä
Perheen yhden makuuhuoneen King Size -vuodehuoneisto kaupunkinäköalalla
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
3.0/5
Lähetetty 3.2.2025
部屋数が多いからか私達が滞在した部屋は掃除が行き届いていなかったです。そして2人で宿泊にもかかわらずアメニティは1人分しか置いていなかった。 他の人も書いていましたがエレベーターもなかなか来ないので、心と時間に余裕がある時にオススメします。 良いところは静かなところ。ドバイインターネットメトロ駅が徒歩1分なので、メトロを利用する人には良いと思います。売店にはfixのチョコもありました。(転売だと思います)
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Mercure Dubai and for sharing your feedback with us.I would like to start by apologizing to you for not meeting your expectations with reference to the challenges you have faced during your stay with us.We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. Thank you for bringing these experiences to our attention and please be assured that we value all our guests' feedback to be of utmost importance and will ensure that necessary corrective measures are taken accordingly to avoid any similar situations in the future.We do hope that you will provide us with the opportunity to earn back your trust and accommodate you in near future.SincerelyMohamed ElatikRooms Division Manager
Anonyymi käyttäjä
Prestige-kahden makuuhuoneen sviitti kaupunkinäköalalla
Majoittunut 12. 2024
Perhe
18 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 2.2.2025
站在酒店的房間陽台裏可以看到波斯灣,夜景也非常美,住在高層真是心曠神怡
Käännä
Majoituspaikan vastaus: Dear Valued Guest,It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel.We are so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our teams, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai.We look forward to hosting you again for another memorable stay.Sincerely,Mohamed ElatikRooms Division Manager
Anonyymi käyttäjä
Perheen yhden makuuhuoneen kaksio kaupunkinäköalalla
Majoittunut 1. 2025
Liikematkustajat
22 arvostelu
1.0/5
Lähetetty 2.2.2025
房間很破舊,酒店前台checkin排隊了半小時等前面一個人。早餐需要排隊一個小時,還什麼都沒有,感覺有很多旅遊團。
Käännä
6/7
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Mercure Dubai and for sharing your feedback with us.I would like to start by apologizing to you for not meeting your expectations with reference to the challenges you have faced during your stay with us.We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. Thank you for bringing these experiences to our attention and please be assured that we value all our guests' feedback to be of utmost importance and will ensure that necessary corrective measures are taken accordingly to avoid any similar situations in the future.We do hope that you will provide us with the opportunity to earn back your trust and accommodate you in near future.SincerelyMohamed ElatikRooms Division Manager
Vieraskäyttäjä
Perheen yhden makuuhuoneen kaksio kaupunkinäköalalla
Majoittunut 12. 2024
Perhe
3 arvostelu
1.0/5
Lähetetty 30.1.2025
前台態度太差,辦理入住時還手機聊天
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Mercure Dubai and for sharing your feedback with us.I would like to start by apologizing to you for not meeting your expectations with reference to the challenges you have faced during your stay with us.We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. Thank you for bringing these experiences to our attention and please be assured that we value all our guests' feedback to be of utmost importance and will ensure that necessary corrective measures are taken accordingly to avoid any similar situations in the future.We do hope that you will provide us with the opportunity to earn back your trust and accommodate you in near future.SincerelyMohamed ElatikRooms Division Manager
Anonyymi käyttäjä
Perheen yhden makuuhuoneen kaksio kaupunkinäköalalla
Majoittunut 12. 2024
Perhe
18 arvostelu
3.0/5
Lähetetty 29.1.2025
提前到了,給我們安排了一間公寓,設施比較陳舊了,印巴和穆斯林住客很多;有一個好處是可以就近搭乘免費大巴去阿布扎比,務必九點前排隊等待,滿客即走。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Mercure Dubai and for sharing your feedback with us.I would like to start by apologizing to you for not meeting your expectations with reference to the challenges you have faced during your stay with us.We strive to make each stay as pleasant and memorable as possible, and I sincerely regret we fell short of our goal. Thank you for bringing these experiences to our attention and please be assured that we value all our guests' feedback to be of utmost importance and will ensure that necessary corrective measures are taken accordingly to avoid any similar situations in the future.We do hope that you will provide us with the opportunity to earn back your trust and accommodate you in near future.SincerelyMohamed ElatikRooms Division Manager