Majoituspaikan vastaus: Dear Valued Guest,Thank you for the excellent rating & feedback about your most recent visit at Crowne Plaza Dubai Deira. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future, where we can showcase our True Hospitality once again. Warm regards, Rona EleazarGuest Service Manager
Dr Jc
Standard-huone
Majoittunut 1. 2025
Liikematkustajat
35 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.2.2025
All is well
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for taking the time to review us. We are delighted to hear that you enjoyed your stay at the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Rona EleazarGuest Service Manager
Amir
Standard-huone
Majoittunut 12. 2024
Pariskunnat
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 31.1.2025
Best place
Käännä
Majoituspaikan vastaus: Dear Amir,Thank you for the excellent rating & feedback about your most recent visit at Crowne Plaza Dubai Deira. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future, where we can have the opportunity to showcase our True Hospitality once again. Warm regards, Rona EleazarGuest Service Manager
Vieraskäyttäjä
Esteetön standard-huone king-size-vuoteella
Majoittunut 10. 2024
Pariskunnat
1 arvostelu
4.7/5
Mahtava
Lähetetty 15.1.2025
We had a nice stay,Good location and good service too.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Esteetön standard-huone king-size-vuoteella
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.12.2024
Very nice place to stay in. Hope i could visit Dubai again and would love to stay here.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience during your stay with us. It would be a pleasure to welcome you back the next time you visit Dubai. We look forward to hosting you again and making your stay even more enjoyable.we hope to see you again soon!Best regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Standard King Huone Lounge-pääsyllä
Majoittunut 10. 2024
Liikematkustajat
3 arvostelu
3.5/5
Lähetetty 28.11.2024
Staff are very welcoming and good..Housekeeping service was very poor..But overall service was good
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We're thrilled to hear that our staff made a positive impression and that you found our service overall to be good. We apologize for the housekeeping experience not meeting your expectations and will definitely look into ways to improve in that area. Your comments are valuable to us, and we hope to welcome you back soon with an even better experience!Warm Regards,Rona EleazarGuest Service Manager
Anonyymi käyttäjä
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
1 arvostelu
2.7/5
Lähetetty 14.11.2024
Hotel very old
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Deira. We are really sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated, and this is already raised to the respective head of departments to have this rectified. Please rest assured that all the valid points you'd raised in your review have already been discussed and we are taking the necessary steps to enhance any particular area of improvement. I hope you still give us a chance to change your negative impression about our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Rona EleazarGuest Service Manager
Arumugam C
Standard King -huone
Majoittunut 9. 2024
Perhe
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 10.11.2024
Very good
Käännä
Majoituspaikan vastaus: Dear Arumugam,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Standard King Huone Lounge-pääsyllä
Majoittunut 10. 2024
Liikematkustajat
15 arvostelu
2.7/5
Lähetetty 10.11.2024
休息室服務不好。
需要服務員的基本素質教育。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Deira. We are really sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated, and this is already raised to the respective head of departments to have this rectified. Please rest assured that all the valid points you'd raised in your review have already been discussed and we are taking the necessary steps to enhance any particular area of improvement. I hope you still give us a chance to change your negative impression about our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Rona EleazarGuest Service Manager
Vieraskäyttäjä
Standard King Huone Lounge-pääsyllä
Majoittunut 10. 2024
Pariskunnat
2 arvostelu
1.0/5
Lähetetty 8.11.2024
I think it’s the worst hotel which I have stayed. This hotel don’t have respect for customer. These rooke are so mean that even at 10pm in the night also they can’t give you the room. They will compel you to take twin bed room and if you will not take them they will ask you to take your money back or talk to your agent. I have booked king bed room and still they told me that they only have twin bed room either I can take it or leave hotel. When I shouted on them and told them I will complain about this to police then only they gave me king bed room. They have room of every category but they want to sell their twin bed category first. They almost wasted my one and half hour and give me rooms that were not even cleaned. I think it’s a shame for TRIP.COM that have this kind of hotel on their portal. I request all people please don’t stay in this hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We deeply regret that your experience did not meet your expectations or the standard of service we strive to provide.We understand your frustration regarding the room situation. We want to assure you that this is not typical of our hotel, and we take your concerns seriously. The miscommunication about your room type and the delay in providing a clean room is something we will investigate further to ensure it does not happen again in the future.We sincerely apologize if our staff's behavior made you feel disrespected. This is certainly not the level of hospitality we aim to deliver. Your feedback will be shared with our team to improve both our service and communication with guests.As for your booking, we do try to accommodate guests’ preferences as much as possible, but occasionally, due to availability, we may need to offer alternatives. We understand this should have been handled better, and we will work to ensure a smoother process for future guests.We value the feedback of all our guests, and we take this as an opportunity to improve. Again, we apologize for the frustration and inconvenience caused during your stay, and we hope you will reconsider staying with us in the future.Warm Regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.11.2024
攜程訂海外酒店,不一樣的體驗。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for taking the time to review us on ***********. We are delighted to know that you enjoyed the experience in the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 9. 2024
Liikematkustajat
86 arvostelu
3.7/5
Lähetetty 22.10.2024
Bella piscina . Ottima la pizza al ristorante italiano . Camera confortevole. Nel complesso piacevole e silenzioso .
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Deira. We are sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated, and this has already been raised to the respective heads of departments to have this rectified. Please rest assured that all the valid points you raised in your review have already been discussed and we are taking the necessary steps to enhance any area of improvement. I hope you still give us a chance to change your negative impression of our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Malak MohranDuty Manager
lullve
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.10.2024
非常好,大堂很大
Käännä
Majoituspaikan vastaus: Dear Lullve,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Rona EleazarGuest Service Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 8. 2024
Liikematkustajat
4 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 6.10.2024
房間裝修比較舊,不像是五星級酒店。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for the excellent rating & feedback about your most recent visit at Crowne Plaza Dubai Deira. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future, where we can have the opportunity to showcase our True Hospitality once again. Warm regards, Rona EleazarGuest Service Manager