Majoituspaikan vastaus: Dear Guest,Thank you for your thoughtful feedback! We’re delighted to hear that you found our hotel beautiful and enjoyed the complete facilities and Arabic style. We appreciate your comments about the service and we’re glad to know it met your expectations.Regarding the music downstairs, we’ll certainly take your feedback into consideration to ensure a more comfortable atmosphere for all our guests.We look forward to welcoming you back for another great stay!Best regards,Oaks Management
Gaurav
Premier-huone
Majoittunut 10. 2024
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.1.2025
Very good
Käännä
Majoituspaikan vastaus: Dear Gaurav,Thank you for your feedback! We’re glad to hear that you had a very good experience with us. Your satisfaction means a lot to our team. We look forward to welcoming you back soon for another great stay!Warm regards,Oaks Management
Vieraskäyttäjä
Premier-huone
Majoittunut 12. 2024
Perhe
3 arvostelu
2.0/5
Lähetetty 10.1.2025
Mauvaise odeurs dans les chambres, mauvais emplacement le personnel par contre est très bien
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the room and location. This is certainly not the standard we aim to provide. We're glad to hear, however, that you were pleased with our staff's service, and we’ll ensure your comments are shared with the team.Your concerns regarding the room smell and location will be addressed with the appropriate departments to ensure we improve for future guests. We sincerely hope you’ll consider staying with us again, and we’ll work to provide a better experience next time.Warm regards,Oaks Management
Beryl·Li🎶🔛
Premier-huone
Majoittunut 11. 2024
Muu
25 arvostelu
3.7/5
Lähetetty 9.1.2025
服務還可以。早餐還不錯👍, 就是酒店太老了。灰塵很多。灰塵太多了,三星-四星差不多。不算標準五星。
Käännä
Majoituspaikan vastaus: Dear Beryl Li,Thank you for sharing your feedback. We're glad you enjoyed the breakfast and appreciate your honesty regarding areas for improvement. We apologize for the issues with cleanliness and will address them promptly to ensure a better experience for our guests. Your input helps us strive for higher standards and we hope to have the opportunity to serve you better in the future.Warm regards,Oaks Management
Мухаммад2310
Perhesviitti
Majoittunut 12. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.1.2025
В первый раз в этом отеле. Был приятно удивлен. Все было на высшем уровне!
Käännä
Majoituspaikan vastaus: Dear Мухаммад2310,Thank you for sharing your experience following your stay at Oaks Ibn Battuta Gate Dubai!We're thrilled to hear your first stay with us exceeded your expectations. It’s wonderful to know everything was top-notch. We look forward to welcoming you back for another fantastic stay.Warm regards,Oaks Management
Vieraskäyttäjä
Premier-huone
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
4.5/5
Mahtava
Lähetetty 23.12.2024
服務到位,但是不建議陰面和離garden近的房間。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're glad you enjoyed the service and appreciate your comments regarding the rooms. Your insights help us improve and we'll take them into consideration to enhance guest experiences. We hope to welcome you back soon!Warm regards,Oaks Management
Vieraskäyttäjä
Premier-huone
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.12.2024
Безупречный отдых! Отель превзошел все ожидания.
Чистота 10/10 — качество полотенец и постельного белья на высоте, их меняли каждый день. Качество шампуней/кондиционеров/лосьона для тела в номере тоже порадовали.
Персонал очень старается, отзывчивые, улыбчивые сотрудники везде, начиная с ресепшена и заканчивая бассейном (кстати, на том же этаже, где бассейн и спа зона есть секретное место, о котором похоже никто не знает — зона открытого джакузи с лежаками на террасе 😏 прямо напротив лифта на 8 этаже
Завтраки обильные, разнообразные, много фруктов, яичная/блинная станции, отдельный стол для деток. Меню ежедневно одно и то же, но если пробовать всего по чуть-чуть, то не приедается.
Расположение для нас было очень удобным — рядом станция метро, большой торговый центр, где можно пошопиться и недорого покушать, тут же остановка автобусов на Абу-Даби (как раз в направлении отеля выезд из города).
Общие зоны очень эстетично и стильно оформлены, такой национальный колорит повсюду. В общем, мы в восторге! Ни разу не пожалели, что выбрали этот отель.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your amazing experience! We’re overjoyed to hear that your stay was flawless and exceeded your expectations. From our high standards of cleanliness to the quality amenities, it’s wonderful to know you appreciated every detail. Your discovery of the secret jacuzzi area on the terrace is a delightful highlight!We’re glad you enjoyed our varied breakfast offerings, convenient location near the metro and shopping mall, and the vibrant décor that reflects the local culture. Your kind words about our hardworking and welcoming staff mean the world to us. We can’t wait to welcome you back for another exceptional stay!Warm regards,Oaks Management
Anonyymi käyttäjä
Premier-huone
Majoittunut 11. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.12.2024
Was good, next to mall
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay and appreciated our convenient location next to the mall. We hope to welcome you back for another pleasant stay in the future.Best regards,Oaks Management
Ivory
Premier-huone
Majoittunut 10. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.12.2024
很好很不錯
Käännä
Majoituspaikan vastaus: Dear Ivory,Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable stay. We look forward to welcoming you back for another great experience.Kind regards,Oaks Management
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us. While we are pleased to hear that you appreciated the quietness of our location and the promptness of our service, we are genuinely sorry to learn that certain aspects of cleanliness did not meet your expectations.We take hygiene and cleanliness very seriously and your comments about the cups and bath towels have been shared with our housekeeping team for immediate review and action. To help us investigate this matter further, we kindly request that you provide us with the details of your stay, such as your room number, under which name the room was booked, booking confirmation number and the date of your stay.We value your insights and hope to have the chance to welcome you back in the future, providing a more comfortable and enjoyable stay.Warm regards,Oaks Management
Rustammm
Premier-huone
Majoittunut 7. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.11.2024
Потрясающий отель и потрясающий сервис! Завтраки очень вкусные с большим ассортиментом блюд.
Käännä
Majoituspaikan vastaus: Dear Rustammm,Thank you for your wonderful feedback! We're thrilled you enjoyed our hotel, service and the delicious breakfast selection. We look forward to welcoming you back for another amazing stay!Warm regards,Oaks Management
LEE CHI LEUNG
Perhesviitti
Majoittunut 10. 2024
Liikematkustajat
1 arvostelu
3.2/5
Lähetetty 12.11.2024
Location is good and convenience. Breakfast is good. Staffs are kind and helpful.
but one issue need to improve as the toilet found not cleaned.
Käännä
Majoituspaikan vastaus: Dear Lee,Thank you for sharing your feedback! We're glad you enjoyed our location, breakfast and the helpfulness of our team. We apologize for the issue with the bathroom cleanliness and will address it promptly to ensure a flawless experience in the future. We look forward to welcoming you back.Warm regards,Oaks Management
Vieraskäyttäjä
Premier-huone
Majoittunut 7. 2024
Liikematkustajat
9 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.10.2024
Good hotel for business trip, good service, good price. Would 100% recommend to anyone wanting to stay in Dubai.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be a great choice for your business trip, with good service and competitive pricing. Your recommendation means a lot to us and we truly appreciate your support. We look forward to welcoming you back on your next visit to Dubai!Warm regards,Oaks Management
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 9. 2024
Liikematkustajat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.10.2024
房間不錯,比較大,能吸煙
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We’re glad to hear you enjoyed the room and found it spacious. We understand the importance of offering different preferences for our guests and we're happy to provide rooms where smoking is allowed. We hope to welcome you back soon for another comfortable stay!Warm regards, Oaks Management
Evgeniia Marchenko
Premier-huone
Majoittunut 3. 2024
Perhe
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.7.2024
Чудесный отель! Обязательно вернемся. Завтраки на 5, чисто, красиво, приветливый персонал.
Käännä
Majoituspaikan vastaus: Dear Shvets,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your stay and found our hotel clean and beautiful. Your compliments about our friendly staff and breakfast are greatly appreciated.We look forward to welcoming you back soon.Best regards,Oaks Management