Sofitel Dubai the Palm Resort & Spa

Sofitel Dubai the Palm Resort & Spa arvostelua

Sofitel Dubai the Palm Resort & Spa

East Crescent Road, The Palm Jumeirah, Dubai, Emirate of Dubai, 55558, United Arab EmiratesNäytä hotellin tiedot
Sofitel Dubai the Palm Resort & Spa
Sofitel Dubai the Palm Resort & SpaSofitel Dubai the Palm Resort & SpaSofitel Dubai the Palm Resort & Spa
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.1/10
Mahtava
115 arvostelu
Vahvistetut arvostelut
Sijainti9.2
Mukavuudet9.0
Palvelu8.9
Puhtaus9.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(115)
Positiiviset arviot(110)
Arvostelut valokuvien/videon kera(40)
Mahtava yöpyminen!(44)
Upea uima-allas(15)
Herkullinen aamiainen(12)
Upea merinäköala(10)
Tyylikäs ympäristö(8)
Todella hyvä sijainti(8)
Sopii erinomaisesti lapsille(7)
Suuret huoneet(6)
Kielteisiä arvosteluja(5)
GI
Yhden makuuhuoneen huoneisto - Merinäköala
Majoittunut 3. 2025
Pariskunnat
4 arvostelu
7.5/10
Lähetetty 26.4.2025
Отель более подходит для отдыха с детьми)
Käännä
Humaid
JUNIOR-SVIITTI MERINÄKÖALALLA, Club-pääsy, 1 king-size-vuode, vuodesohva, oma parveke
Majoittunut 3. 2025
Perhe
47 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.4.2025
Thabks was great
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your overall stay, and that our team made you feel welcome from the moment you arrived. It is heartening to know that our staff's attentiveness and contributed positively to your stay. Your compliments about the team members are greatly appreciated. We will ensure they receive your kind words. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional experience at Sofitel Dubai The Palm.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!
The Rigz
Yhden makuuhuoneen huoneisto - Merinäköala
Majoittunut 2. 2025
Perhe
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 31.3.2025
Nice hotel and well managed
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Mabel mei
Luxury-huone - Merinäköala
Majoittunut 1. 2025
Yksin matkustavat
4 arvostelu
9.5/10
Mahtava
Lähetetty 16.2.2025
房間不錯,周圍環境安靜,適合度假,服務也好,房間衞生也不錯,衹是房內的大浴缸的壁清洗不夠乾淨。早餐食品品種多,但自我感覺有點偏鹹。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Omphile Keatlaretse
Luxury-huone - Merinäköala
Majoittunut 12. 2024
Pariskunnat
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 13.2.2025
Heaven on earth, perfect in every way.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Vieraskäyttäjä
LUXURY ROOM PALM VIEW TWIN, 2 yhden hengen vuodetta, oma parveke
Majoittunut 1. 2025
Perhe
118 arvostelu
6.5/10
Lähetetty 4.2.2025
房間大小還行,但是有味,陰暗,空調衹有涼風,沒有牙具,前台嚴肅。遊池,位置還可以。總體一般般
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We are delighted to welcome you back with us. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Vieraskäyttäjä
PRESTIGE-SVIITTI MERINÄKYMÄ, Club Access, 1 King Size -vuode, Vuodesohva, Olohuone
Majoittunut 12. 2024
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 3.2.2025
Extremely helpful staff : Akimu, Samuel, Lakpa
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Vieraskäyttäjä
Luxury-huone - Merinäköala
Majoittunut 12. 2024
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.1.2025
Our stay at Sofitel Dubai The Palm was truly exceptional, and we want to extend our heartfelt thanks to the amazing team who made it so memorable. A special mention to Adel and Neha from the concierge team, who went above and beyond to assist us when we faced challenges with a local payment. Their professionalism, patience, and dedication were truly commendable. We also want to express our gratitude to Samuel and his team, who greeted us daily with warm smiles and ensured that every aspect of our stay was perfect. The check-in process was seamlessly handled, setting the tone for the impeccable service we experienced throughout our visit. The Housekeeping staff deserves recognition for their attentiveness and thoughtful turndown service. From the shower menu’s bath bombs to the selection of teas, every detail was designed to enhance relaxation. We especially enjoyed preparing a cup of chamomile tea, soaking in the calming ambiance with soothing music, and indulging in the Patchi chocolate squares and bottled water left at bedside. These thoughtful touches made bedtime a luxurious and serene experience. The hotel’s strategic location on the Palm was another highlight of our stay. Our room offered a breathtaking view of the city skyline, which we thoroughly enjoyed. Starting our mornings with a cup of coffee while admiring the skyline at dawn and ending the day with the same enchanting view at dusk was unforgettable. If you’re staying at Sofitel Dubai The Palm, we highly recommend exploring the hotel’s restaurant options. The food was incredibly delicious, beautifully prepared, and offered a diverse range of choices. The in-room dining service was equally impressive, with a variety of dishes that catered to every craving. Thank you, Sofitel team, for creating such a remarkable and memorable experience. We can’t wait to visit again soon!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We very much appreciate your comments following to stay experience at our French Polynesian themed resort.It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Buchixiangjiaodetuzi
Luxury-huone - Merinäköala
Majoittunut 12. 2024
Perhe
2 arvostelu
7.0/10
Lähetetty 13.1.2025
房間性價比不太高,與同價位酒店沒辦法比。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your valuable feedback.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!
Vieraskäyttäjä
Classic-huone
Majoittunut 11. 2024
Liikematkustajat
11 arvostelu
10.0/10
Ylivertainen
Lähetetty 15.12.2024
房間好,服務好
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
HAI YAN
JUNIOR SVIITTI, klubipääsy, 1 king size vuode, vuodesohva, oma parveke
Majoittunut 10. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.11.2024
The resort is huge with plenty of facilities to entertain the kids. My daughter have plenty of fun at the kids club and the various pool. The spa facilities is good too but the masseur I had definitely is sub standard.
Käännä
6/7
Majoituspaikan vastaus: Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Anonyymi käyttäjä
Yhden makuuhuoneen huoneisto - Merinäköala
Majoittunut 10. 2024
Liikematkustajat
32 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.11.2024
Nice hotel, good service, food is excellent. Managment is very involved in the guest request.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Vieraskäyttäjä
Merinäköalalla perheen yhden makuuhuoneen huoneisto
Majoittunut 10. 2024
Liikematkustajat
12 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.11.2024
獨棟小別墅,海景很nice,海邊走路很舒適,餐飲菜品豐富。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Dubai The Palm.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Sincèrement,Team Sofitel Dubai The Palm!
Bodlo
Merinäköala perheen kaksi makuuhuoneen huoneisto
Majoittunut 8. 2024
Perhe
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.11.2024
The best in the palm
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!
Mira Esiri
Näköala lomakeskukseen perhe yhden makuuhuoneen huoneisto
Majoittunut 9. 2024
Perhe
7 arvostelu
6.0/10
Lähetetty 23.10.2024
Not bad
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We are delighted to welcome you back with us. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!