Terra Solis Dubai

體驗很差，服務態度不好

Awesome vibes. Would stay here again. It’s a retreat from the city.

Lovely quick and not so far getaway from Dubai. Glamping experience that’s comfortable and convenient. Food was surprisingly good. Friendly staff

특이하고 좋으나 숙소컨디션은 이만한 값어치를 하는지는 모르겟어요 한번쯤은 강추

The resort only has one restaurant that has a super limited menu with mostly meat, and my wife does not eat meat, and I do not eat beef and mutton. We stayed for the first night, and the waiter at the restaurant was kind to help us order food from outside, and we ate in the room. The next day, we have a 10pm pick up to the airport. Emirate biz class pick only allows 5 hours ahead since our flight is 3am. We did not know and order food pickup like the first nite. To our surprise, we were told that we could not eat in the resort and ended up eating at the carpark outside the resort (like we are no longer a guest and dispensible since we checked out). Despite this matter been escalated to the manager, we were told that this is a strict policy despite the resort been a big place. The management obviously place their own profitability above customer experience. This was a shocker. I am aware that there are such policy for some Disney resorts but their restaurants options are wide. We were lucky that our accommodation (which is expensive even by dubai standard, supposed to be a 5 stars resorts) comes with breakfasts as it was like SGD50 per pax and it was breakfast set and not even buffet. Security is tight and we are frequently asked for our room number which makes us uncomfortable. MGMT is seriously lacking in basic hospitality, and everything seems so authoritarian... more like an army camp mgmt style rather than a hospitality resort. Unbelievable, esp I had travel widely.

Excellent place 👌 nice unusual hotel, swimming pool with pleasant cold water, delicious breakfast. only the road at the entrance is sandy and there is no covered parking, not comfortable