B&B HOTEL Dresden City-Süd arvostelua

Majoituspaikan vastaus: Dear Mr. Olafur H., thank you for staying with us in the hotel. We enjoyed having you with us. We sympathize with the loss of your wallet, especially as it was an expensive wallet and many of your most valuable cards and ID cards were in there. Therefore, we have repeatedly searched all public areas where you thought to maybe have left it, unfortunately, without finding your wallet. We also of course adhered to your wish not to have your room cleaned, so you can look for the wallet that might have gotten lost in your room. Of course, we refreshed your towels and toilet paper regardless of that. At any given point in your stay, we have done our most to help you recover your wallet and of course, are very sorry to find that it is still missing and might have gotten lost elsewhere. It is unfortunate however to now receive such a bad rating from you, which we'd understand if there was something amiss with our rooms or the service you received. Anyhow, we are sorry we couldn't assist you further than repeatedly searching the areas where you assume you lost your wallet, and hope that it might still return to you in time. Kind regards, Kira Schumacher Holiday Inn Dresden City South