Premier Inn Douglas, Isle of Man

Firstly, the hotel is in a very good location for things to do in Douglas and it's very handy for the bus station and ferry terminal. Some great (real ale) pubs are close by along with shops restaurants and a theatre. We had three nights in room 414. It's at the rear of the hotel which is probably best for a quieter night though I have never stayed in a front room. The view though....horrendous. see picture. We kept the blinds closed permanently. The bed was large and comfortable. Large TV. WiFi worked well though we needed to keep logging back in Easy enough. We were short of coat hangers. The bathroom worked well enough but it's always awkward climbing over the edge of the bath to stand in the shower spray. Only one bath towel. Again! Rectified later. The breakfast was basic but good. Sausages were tasty. Maxine was great and very friendly. I said I would look elsewhere next time but this location is too good a spot.

What a brilliant stay, there was a group of 10. We stayed Friday-Monday. We ate in the restaurant 2 evenings and 3 breakfast. Nothing was too much trouble. I would like to say a huge thanks to Steve, Kenny,Tracey, & Georgia. Thank you so very much.

We are staying at this hotel at the moment. We leave tomorrow morning to return home to Heysham. We always stay at the Premier Inn because we love it so much. The staff are really friendly, the rooms are spacious, Clean and modern and the prices are very reasonable. Big thank you to one of the managers, Steven. What a lovely man. Always makes us feel welcome. Looking forward to returning in a few months

I stayed for two nights in the Douglas hotel and it was exceptional. Georgia and Steve were super friendly - here for work so typically have no conversation outside of the individuals im working with so it was lovely to chat to the staff here. Had a meal allowance on the second night and went for the sticky toffee pudding as a desert which was delish! The rooms are spacious and the location is in the heart so nothing is to far away. This is my second stay this year and the service and quality is consistent. Many thanks Scott

Great location, friendly staff & trademark comfy bed! Great breakfast & although a small dinner choice, all food was hot & tasty! Taxi rank around the corner so perfect for when needing to get about. Happy to store luggage before check-in & post check-out which is really handy too! Would definitely stay again.

One of the worst premier inns I have stayed in. Rooms smelt and were damp, showers back up (lady at the desk said this was normal and not much she could do). Staff in daytime seemed like they didn’t want to be there. I really try to find the best in places I visit so here are the positives. Night staff were very pleasant as were the bar / restaurant staff. Food and drinks were reasonable and of good quality. It’s just a shame the hotel room experience was so poor.