The Chesterhouse

At first we were in a room at the back of the hotel. We had to open the window as it was hot, the noise from seagulls and extractor fan was very loud. We asked if we could be moved and the staff were brilliant, moving us to a sea view large room which was lovely. The manager and staff were extremely helpful and friendly. Breakfast was lovely and the evening meals were delicious. We thoroughly enjoyed our stay there.

Firstly don’t ever believe the photos you see on the web. This hotel looked ok in the photos with big spacious room and bay window. What we got was a run down box room with animal hair on the carpet located at the rear of the hotel. The bed was tiny the walls dirty and the bathroom was awful. The noise of drunken people all night in the alley behind us never allowed us a good sleep. No air conditioning or even a fridge. Getting to your room via a tiny lift, narrow corridors and a maze of stairs up and down via prison like doors makes for a unhappy stay. Like I say, don’t believe the web photos!!! Photo of our room view attached.

Exceeded our expectations. Lovely staff, room was gorgeous nicely decorated and modern with everything you need. First floor with a sea view room would highly recommend. Breakfast was fantastic and location spot on. Would definitely return. 100% value for money.

We just left this hotel today after staying here for 3 nights and wish we didn't have to. The staff was super friendly (especially Joy at every breakfast time). The room was very spacious for a family of 4. The location of the hotel was perfect to explore the island. The hotel is only a short walk from the ferry port. At breakfast, there was plenty to choose from. The children loved it. They do have highchair for little ones.

The staff are lovely, helpful and friendly. It’s a pity there are no blinds at the dining room windows as the sun is blinding at breakfast, but the food is plentiful and wholesome, if a bit basic. Our room was clean and comfortable but it was at the back of the hotel. This meant it was very noisy at night as Douglas is a party town and there are lots of nightclubs and pubs nearby. Th exterior of the hotel is very tired and needs decorating, although the interior has been refurbished. It is right o. The promenade so central for the town.

Lovely staff, couldn't do enough for you. Plenty of choice for both breakfast and evening meal. Our room 104 was on the small side and could only open window a couple of inches due to there being a pipe outside which stopped the window opening. No view from window either as we were at the back. We went with GB Tours. Breakfast on last morning was at 6.30 am which was a bit of a killer in order to make early morning ferry departure. Overall would recommend this hotel. Restaurant staff waved us off as the coach left which was a lovely gesture.