Best Western Palace Hotel Casino

Perfect location great service food was excellent

The hotel was clean, though tired looking. No or very little signage outside to say it was there. Staff were friendly and polite. Would definitely go back.

Unfortunately, I won’t be coming back or recommending this hotel. When we first arrived, we were given room 208, which was directly above the air-conditioning units. The noise was constant and unbearable, so I went to reception and asked to be moved. To their credit, they changed our room without issue. However, the replacement room (820) turned out to be worse. It was above two massive extractor fans from the Chinese restaurant below. Not only were they louder than the AC units, but they also pumped greasy cooking smells straight into the room. The stink was so strong it clung to my clothes. We had no choice but to keep the window closed the entire time. This was supposed to be a memory trip with my 80-year-old father, and I didn’t want to upset him by moving rooms again, but it really put a dampener on the experience. To make things worse, when I later mentioned to reception that the room reeked, I was completely ignored. If you do stay make sure you're nowhere near the vents!!