Best Western Plus Soaho Douala Airport arvostelua

Nice hotel but could be better

Very clean and friendly service, sorry I didn’t take much pictures, but I can guarantee you that it’s a place to be. Since I love food I just took a pic of my breakfast 🥞 🥰

Par rapport au 1er check-in, c’était bien agréable avec la dame bien plus accueillante (+ compétente) le lendemain midi à l’accueil !

Téléviseur non fonctionnel; pas de Wifi comme prévu; grosse fuite d'eau dans la salle de bain

Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.

Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.

While this hotel may need some improvements, it is maybe the best in Douala.

Very good

La professionalità dello staff

Best Western Plus Soaho Douala Airport is two minutes from the Airport and the Grand Mall Shopping Center at Douala. The hotel has exciting amenities, including at least three swimming pools, a unique aquatic park for kids, a tennis court, and a small outdoor soccer field for a five-vs.-five games and an ample parking space. It also offers several outdoor and indoor rooms for events. The place is a beautiful venue for a wedding. The staff is friendly, welcoming, and professional. The place is clean, fresh, and welcoming. With their forthcoming basement parking and gym, the place will be unique for family and professional visits to Douala. You will be satisfied with the hotel's services.

Service au client excellent

Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access. We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.

Great experience overall. The management does everything to accommodate you in case of any issue.

Un service de qualité, la propreté, des chambres superbes à chaque petit coin de l’hôtel, Vous ne trouverez que de la gentillesse qui vous mettront bien à l’aise pour votre séjour. Une chose est sûre, c’est que la prochaine fois ce sera chez vous que je ferai une petite halte…merci merci