Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.1
Palvelu4.1
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(74)
Positiiviset arviot(97)
Arvostelut valokuvien/videon kera(2)
Kielteisiä arvosteluja(9)
wesworld
Standard Double
Majoittunut 6. 2024
Liikematkustajat
39 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.6.2024
near messe . worth to stay for exhibition.
Käännä
Vieraskäyttäjä
Standard Double
Majoittunut 11. 2023
Liikematkustajat
6 arvostelu
2.0/5
Lähetetty 23.2.2024
不滿意 大廳有小偷 重要的東西都被偷了 弄的行程很不愉快
Käännä
Majoituspaikan vastaus: Dear guest,thank you for taking the time to evaluate your stay at our NH München Ost Conference Center.I can understand that the experience you made was not satisfying.Unfortunately you left your luggage unattended in a public area of the hotel. We did our best to solve that case. The police was involved, but unfortunately you never contacted them.Again, we would like to apologize for this issue.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Anonyymi käyttäjä
Standard Double
Majoittunut 11. 2023
Liikematkustajat
3 arvostelu
3.0/5
Lähetetty 13.1.2024
一般,床太小了
Käännä
Majoituspaikan vastaus: Dear guest,thank you for your time and effort to tell us your impressions about your stay in our hotel.However, we regret that the bed did not meet your expectations. We take your feedback seriously and will review this internally to ensure that our guests have a comfortable night's sleep.Thank you again for your feedback.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
The carpets from the elevator to outside my room were stained beyond belief. It looked like a frat house floor. Also, room service is via a QR code, but doesn’t actually work! I ordered dinner at 7pm and it said delivery would be at 8pm, which seemed extreme. The order never arrived. The feedback DM in the app didn’t work either. When informed the staff the next day, they calmly said, oh yeah, that doesn’t work!
Käännä
Majoituspaikan vastaus: Dear Michael,thank you for your feedback.We sincerely apologize for the inconvenience you experienced with the carpet condition and the room service issues. This is certainly not the standard we aim to provide. We understand how frustrating it must have been, and we will take immediate action to improve our room service system and ensure our staff communicates more effectively about any service interruptions. Your feedback is invaluable to us and we will address these concerns to enhance our guest's experience in the future. We hope you give us another opportunity to serve you better in the future.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Ruth
Majoittunut 5. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 3.5.2024
Hervorragend
Ein tolles Hotel, ruhige Lage, freundlicher Service und schöne Zimmer
Käännä
Majoituspaikan vastaus: Liebe Ruth,vielen Dank für Ihre tolle Bewertung und dass Sie sich die Zeit dazu genommen haben. Wir freuen uns, dass Sie sich in unserem Haus wohlgefühlt haben.Vielen Dank für Ihr positives Feedback bezüglich unseres Personals. Wir sind stolz auf unser Team und ihre Bemühungen, unseren Gästen einen erstklassigen Service zu bieten.Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus München
Stacy
Majoittunut 4. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 18.4.2023
Family break
We stayed for 4 nights in a family room. The family room had twin beds pushed together (so could be seen as a double) and two fold-out beds for the children (age 6 & 9). The room was very clean, beds comfortable, temp perfect and had lovely toiletries in the bathroom. The room was cleaned every day.
The location of the hotel was good for us as we had rented a car and it was approx a 30min drive from the airport. There are two supermarkets and a pharmacy 5mins walk away which is ideal when travelling with children. The area is very industrial however, with few restaurants around. We ate in the hotel one evening, food was average. We were glad to have car rental as we did need to drive to all destinations.
Hotel is about a 25min drive to Marienplatz. As we didnt use public transport I cannot comment on how easy/difficult it is to get there via that means.
We parked at the front of the hotel on day 1. On day 2, we parked underground as there was no parking out front. The next day we were charged €13 for this! This was not mentioned at check-in & I found it very expensive for hotel guests to be charged such an amount.
Overall, it is a good hotel to stay in if you are planning to visit places around Munich and use as a base. We went to see a Match in Allianz Arena and it was very close, we also drove to Erding to the Thermal spa and waterpark and down to Legoland. The hotel was ideal to rest your head in comfortable beds.
Käännä
Majoituspaikan vastaus: Dear Family Break,Thank you very much for your rating and for the great and detailed comment. We are glad that you felt comfortable with us and that we could contribute to your successful stay in Munich. We take your feedback with us on the way and will continue to work on our service and quality. We look forward to being your host again next time and remain until then with kind regards. Your team from NH München Ost Conference Center
Thomas
Majoittunut 4. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 3.4.2024
Super Preis-Leistungs-Verhältnis
Wir nutzten das Hotel für eine Nacht, da wir am Tag danach von München abflogen. Das Hotel war gut und günstig aber das Personal in der Bar war nicht sonderlich motiviert. Es war fast unmöglich, ein zweites Getränk zu bestellen ;) .. sonst für eine Nacht ganz ok.
Käännä
Majoituspaikan vastaus: Lieber Thomas,vielen Dank für Ihre Buchung bei uns im NH München Ost Conference Center und dass Sie sich Zeit für eine Bewertung genommen haben.Es tut uns leid, dass wir Sie mit unserem Service an der Bar nicht vollends überzeugen konnten. Ich leite Ihre Anmerkung gerne an unseren F&B Manager weiter.Es würde uns freuen Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen schönen Aufenthalt garantieren zu können. Viele Grüße aus München
Jon-Paul
Majoittunut 8. 2022
Muu
5.0/5
Ylivertainen
Lähetetty 28.8.2022
Had a great time.
Nice and spacious room with good air-conditioning. Breakfast was really good with plenty of options. All interactions with staff were good. Location a short walk from the S2 Reim station. Would likely stay on my next visit to Munich.
Käännä
Luis
Majoittunut 6. 2024
Liikematkustajat
3.0/5
Lähetetty 7.6.2024
Good hotel. Bad Internet.
It was good overall. Nice executive hotel. Good and comfy rooms, although a little bit outdated. The one bad thing, which was quite annoying, is that the free internet service they provide is terrible. I struggled a lot to have good connection to work or navigate in my celphone.
Other than that, good experience.
Käännä
Majoituspaikan vastaus: Dear Luis,thank you very much for your reservation with us and thank you for your time and effort to tell us your impressions about your stay in our hotel.We are pleased that you overall enjoyed your stay with us! However, we regret that the wifi connection did not meet your expectations. We are going to check that with the internet provider.We are looking forward to host you again next time you're in Munich.Kind regards
Vladislav
Majoittunut 8. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 29.8.2024
Hotel is nice, staff excellent, only carpets need improvement…
Käännä
Majoituspaikan vastaus: Dear Vladislav,thank you for your positive feedback. We're delighted to hear that you enjoyed your stay and found our staff to be excellent. We also appreciate your comments regarding the carpets. We are currently evaluating ways to improve our facilities and your input will be taken into account.We hope to welcome you back soon.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Celine Ponio
Majoittunut 8. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 27.8.2024
The staff at the reception were amazing with their service and from the bar too. We requested quite a few things we needed for our room from Ice to Scissors, and was given in time. The rooms were really big, and there were three of us too. The toilets were amazing and clean too.
The only thing I would say is, some staff need to be more confident of the place Munich. As they will be the first people we will go to for information like transport and where to go. As well as, some cleaning staff (think she has glasses and curly hair up done - probably the supervisor since she had a clip board on her hand) can be interpreted as a bit mean when asked for towels from their trolley, which didn’t come as friendly. Anyways, all good on the other hand and would deffo recommend, just far from central so we took taxi all the time.
Käännä
Majoituspaikan vastaus: Dear Celine,thank you very much for your kind words about our reception and bar staff. We're glad to hear that you appreciated their service and that you found the rooms spacious and clean.We appreciate your recommendation and hope to welcome you back in the future for another great experience.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center